Mainely Urns Homage Large Custom Photo Pet Cremation Urn For Pet Ashes - Vase Style Pet Urn - 200 Cubic Inch Capacity -Personali

Frequently Asked Questions

• Q: What material is the Mainely Urns Homage Large Custom Photo Pet Cremation Urn made of? A: The urn is made from high-grade aluminum. This material ensures durability and a lasting memorial for your beloved pet.
• Q: What are the dimensions of the urn? A: The urn measures ten and a half inches tall and five and three-quarters inches wide. It has a capacity of two hundred cubic inches for ashes.
• Q: How heavy of a pet can this urn hold? A: This urn can hold the cremains of a pet weighing up to two hundred twenty pounds. It is suitable for large pets.
• Q: How do I personalize the urn? A: You can personalize the urn with up to three lines of text, with a maximum of forty characters per line. This allows for a meaningful tribute.
• Q: Is the urn easy to open and close? A: Yes, the urn features a secure threaded lid for easy opening and closure. This design helps keep the ashes safely sealed.
• Q: Can I travel with the urn? A: Yes, the urn can be transported safely as it includes a velvet drawstring bag. This bag protects the urn during travel or storage.
• Q: What is the best way to clean the urn? A: To clean the urn, use a soft, damp cloth to wipe its surface. Avoid harsh chemicals to maintain its high gloss finish.
• Q: How should I store the urn when not in use? A: Store the urn in a cool, dry place when not in use. The velvet drawstring bag can help protect it from dust and scratches.
• Q: What should I do if the urn arrives damaged? A: If the urn arrives damaged or defective, a replacement will be sent. Personalized items cannot be returned, but we stand by our quality.
• Q: Is this urn suitable for outdoor display? A: While the urn has a durable finish, it is recommended for indoor display. Prolonged outdoor exposure may affect its appearance.
• Q: Can I return a personalized urn? A: No, personalized items cannot be returned. If there is an error in personalization, we will provide a replacement.
• Q: Is this urn safe for children or pets? A: Yes, the urn is safe for display around children and pets. However, care should be taken due to its decorative nature.
• Q: What color options are available for the urn? A: This specific urn is available in emerald green. It features a vibrant and stunning finish that beautifully showcases your pet's photo.
• Q: How does the soft felt bottom benefit the urn? A: The soft felt bottom prevents scratching and marking on surfaces. This ensures that the urn can be displayed without damaging furniture.
• Q: What is the warranty on the urn? A: The urn does not come with a specific warranty. However, we offer replacements for defective or incorrectly personalized items.