Mainely Urns Homage Medium Custom Photo Pet Cremation Urn For Pet Ashes - Vase Style Pet Urn - 80 Cubic Inch Capacity - Personal

Frequently Asked Questions

• Q: What is the capacity of the Mainely Urns Homage Medium Custom Photo Pet Cremation Urn? A: The urn has an eighty cubic inch capacity. It can hold the cremains of a pet weighing up to ninety pounds.
• Q: What are the dimensions of this pet urn? A: The urn measures seven point twenty-five inches tall and four point seventy-five inches wide. These dimensions make it suitable for medium-sized pets.
• Q: What material is the urn made from? A: The urn is made from high-grade aluminum. This material is durable and designed to last a lifetime.
• Q: Can I personalize the urn, and if so, how? A: Yes, the urn can be personalized with up to three lines of text. Each line can contain a maximum of forty characters, including spaces.
• Q: How do I secure the urn after placing the ashes inside? A: The urn features a secure threaded lid for closure. You can hand-tighten the lid to ensure a safe seal.
• Q: What is included with the purchase of the urn? A: The urn comes with a velvet drawstring bag. This bag is designed to protect the urn during storage or travel.
• Q: How should I clean and maintain the urn? A: To clean the urn, use a soft cloth to wipe its surface. Avoid harsh chemicals that could damage the high gloss finish.
• Q: Is this urn safe for display on any surface? A: Yes, the urn features a soft felt bottom. This design prevents scratching and marking on surfaces where it is displayed.
• Q: Can I return a personalized urn if I change my mind? A: No, personalized items cannot be returned. If defective or damaged, a replacement will be provided according to the provided information.
• Q: What happens if the urn arrives damaged? A: If the urn is damaged upon arrival, you should contact customer support for a replacement. Return policies apply only to non-personalized items.
• Q: Is this urn suitable for large pets? A: No, this urn is designed for medium-sized pets. It holds ashes of pets weighing up to ninety pounds.
• Q: What color is the urn? A: The urn is available in pink. This color adds a decorative touch to the memorial.
• Q: How do I ensure the personalization is correct before ordering? A: Double-check your text for accuracy, as personalized items cannot be returned. Review the information you provide to avoid mistakes.
• Q: Is the urn safe for outdoor use? A: While designed for durability, it is advisable to keep the urn indoors. Exposure to the elements may affect the finish over time.
• Q: Does the urn come with a warranty? A: There is no specific warranty mentioned for the urn. However, defective or damaged personalized items will be replaced.