Marco Polo Advanced Pet Monitoring, Tracking and Locating System (for Dogs and Cats 5 lb and Larger)

Frequently Asked Questions

• Q: What is the size of the Marco Polo Advanced Pet Monitoring System? A: The Marco Polo system includes six pieces in total, designed for convenient tracking and monitoring.
• Q: What type of battery does the tracking tag use? A: The tracking tag has a rechargeable lithium-ion battery that lasts up to six weeks on a single charge.
• Q: What are the dimensions of the tracking tag? A: The tracking tag measures six inches in length, zero point sixty-three inches in width, and one inch in height.
• Q: How do I use the Marco Polo pet tracking system? A: Simply set up the system with your pet's collar, then press a button to begin searching for lost pets.
• Q: Is the Marco Polo system suitable for all pets? A: Yes, it is suitable for pets weighing five pounds or more, including both dogs and cats.
• Q: Can I monitor more than one pet with this system? A: Yes, you can monitor up to three pets by purchasing additional tracking tags.
• Q: How do I maintain the Marco Polo tracking tags? A: To keep the tracking tags in good condition, avoid exposing them to extreme temperatures and ensure they are charged regularly.
• Q: Is the Marco Polo system waterproof? A: Yes, the tracking tags are designed to be waterproof and extremely rugged for active pets.
• Q: How should I store the Marco Polo system when not in use? A: Store the system in a cool, dry place away from direct sunlight, and ensure that the tracking tags are charged.
• Q: How does the Marco Polo system compare to GPS trackers? A: Unlike GPS trackers, the Marco Polo system does not require a cellular network and works in remote areas.
• Q: Is the Marco Polo system suitable for traveling? A: Yes, it is ideal for traveling with pets since it requires no monthly fees and operates anywhere.
• Q: What should I do if my pet goes outside the system's range? A: You can continuously scan hundreds of acres by walking or driving around until you are back within range.
• Q: Does the system provide real-time tracking? A: Yes, it offers real-time distance and direction feedback while searching for lost pets.
• Q: What if the tracking tag gets damaged? A: If the tracking tag is damaged, it is recommended to replace it to ensure effective tracking of your pet.
• Q: Are there any monthly fees associated with the Marco Polo system? A: No, the Marco Polo system does not require any monthly service contracts, saving you money over time.
• Q: How quickly does the system alert me if my pet wanders outside the safety zone? A: The system sends alerts in less than eighty seconds if your pet wanders beyond the selected safety zone.