Max & Molly Smart ID Dog Collar with Gotcha! QR Safety Tag and Custom Pet Profile, Soft Padded Neoprene, Waterproof, Comic, XS (

Frequently Asked Questions

• Q: What material is the Max & Molly collar made of? A: The collar is made of neoprene and nylon. Neoprene is soft, durable, waterproof, and ideal for dogs with sensitive skin.
• Q: What are the available sizes for the Max & Molly collar? A: The collar is available in extra small, small, medium, and large sizes. The extra small size fits necks measuring from eight point seven to thirteen point eight inches.
• Q: How wide is the Max & Molly collar? A: The collar width varies by size, with the extra small being three eighths of an inch wide. Other sizes include five eighths, seven eighths, and one inch widths.
• Q: How do I adjust the collar to fit my dog? A: You can easily adjust the collar using the size regulator included in the design. This allows you to customize the length for a comfortable fit.
• Q: How do I use the Gotcha Smart ID Tag? A: To use the Gotcha Smart ID Tag, create a free profile in the Gotcha app with your contact details. If your pet gets lost, the finder can scan the QR code to access this information.
• Q: Is this collar comfortable for dogs to wear? A: Yes, the collar is designed for comfort with a padded neoprene material. This prevents irritation from rubbing or chafing against your dog's neck.
• Q: How do I clean the Max & Molly collar? A: The collar is machine washable and can be quick-dried. To maintain its appearance, wash it in cold water and allow it to air dry.
• Q: Is the collar safe for my dog? A: Yes, the collar features a power buckle that can hold five times your dog's weight and includes a 'no-escape' safety ring for added security.
• Q: How should I store the collar when not in use? A: Store the collar in a cool, dry place away from direct sunlight. This will help maintain the integrity of the materials.
• Q: Can I use this collar for outdoor activities? A: Yes, the collar is waterproof and can be used for outdoor activities. Its materials are designed to withstand varying weather conditions.
• Q: Is the collar suitable for all dog breeds? A: Yes, the collar is suitable for all dog breeds as it comes in various sizes from extra small to large. This ensures a proper fit for different breeds.
• Q: What if the collar arrives damaged? A: If the collar arrives damaged, you should contact customer support for a replacement or return. Most products come with a warranty or return policy.
• Q: How long does the Gotcha Smart ID Tag last? A: The Gotcha Smart ID Tag lasts indefinitely as it does not require batteries or monthly fees. It remains functional as long as the collar is intact.
• Q: Does the collar come with a warranty? A: Yes, the collar typically comes with a manufacturer's warranty. Check the packaging or product details for specific warranty information.
• Q: Is the collar adjustable for growing puppies? A: Yes, the collar is adjustable, making it suitable for growing puppies. You can easily modify the length to accommodate their growth.