Max & Neo Nylon Extra-Large Dog Martingale Collar - Every Collar Sold Donates To Dog Rescue (Purple)

Frequently Asked Questions

• Q: What material is the Max and Neo dog collar made of? A: The Max and Neo dog collar is made of high-quality nylon and metal. The nylon is two millimeters thick, ensuring durability and comfort.
• Q: What sizes are available for this collar? A: The collar is available in Extra Small, Small, Medium, Medium/Large, Large, and Extra-Large sizes. The Extra-Large size fits neck sizes between twenty-one to thirty-three inches.
• Q: Is this collar reflective? A: Yes, the collar features reflective stitching. This enhances visibility during nighttime walks, ensuring safety for your pet.
• Q: How do I properly fit the collar on my dog? A: To fit the collar, measure your dog's neck size and select the appropriate size collar. Ensure it's snug but allows for two fingers to fit comfortably underneath.
• Q: Can this collar be used for training my dog? A: Yes, the martingale design is suitable for training. It provides gentle correction without choking, making it ideal for dogs that pull.
• Q: Is the collar easy to clean? A: Yes, the collar can be cleaned with mild soap and water. It's recommended to air dry it after washing to maintain its quality.
• Q: How should I store the collar when not in use? A: Store the collar in a cool, dry place away from direct sunlight. This helps prevent deterioration of materials over time.
• Q: Is this collar suitable for all dog breeds? A: Yes, the collar is suitable for various dog breeds, as it comes in multiple sizes. Ensure you select the correct size based on your dog's neck measurement.
• Q: What is the return policy for this collar? A: The return policy allows returns within thirty days of purchase. The item must be unused and in its original packaging for a full refund.
• Q: What if the collar arrives damaged? A: If the collar arrives damaged, contact customer service immediately for a replacement or refund. Make sure to provide photos of the damage.
• Q: Does this collar come with a warranty? A: Yes, the collar comes with a limited warranty that covers manufacturing defects. Refer to the packaging for specific warranty details.
• Q: Can I use this collar for a puppy? A: Yes, you can use this collar for a puppy as long as you select the appropriate size. It's important to monitor the fit as the puppy grows.
• Q: What is unique about this collar compared to others? A: This collar is unique because for every collar sold, an identical collar is donated to a dog rescue. This supports animal welfare initiatives.
• Q: Is the collar adjustable? A: No, the collar is not adjustable. It is designed as a slip-on martingale collar, so it’s essential to choose the correct size.
• Q: What colors are available for this collar? A: This collar is available in purple. The vibrant color helps make your dog stand out and increases visibility.