Mesa Lemon 20" H Dog Stairs for Small Dogs & Cats, 4 Steps, Waterproof, Non-Slip, Gray Fleece Cover, Model MLUS1207BFOUR-YT-

Frequently Asked Questions

• Q: What are the dimensions of the Mesa Lemon Dog Stairs? A: The dog stairs measure twenty-eight inches deep, fifteen inches wide, and twenty inches high. They are designed for small to medium-sized dogs.
• Q: What material is used for the Mesa Lemon Dog Stairs? A: The dog stairs are made from high-density foam with a waterproof corduroy cover. This combination enhances durability and comfort for your pet.
• Q: How much weight can the dog stairs support? A: The stairs can support up to sixty pounds. This makes them suitable for small to medium-sized dogs.
• Q: How do I properly use the dog stairs? A: Place the stairs securely against a bed or sofa to prevent tipping. Always supervise your pet while using the stairs for safety.
• Q: Are these stairs suitable for elderly pets? A: Yes, these stairs are particularly beneficial for elderly pets. The scientific bevel design reduces strain on their joints and knees.
• Q: Can I use these stairs for dogs that are not small or medium-sized? A: No, these stairs are specifically designed for small to medium-sized dogs. Larger dogs may find them unstable.
• Q: How do I clean the Mesa Lemon Dog Stairs? A: The removable cover is washable, making cleaning easy. Simply remove the cover and machine wash it according to the care instructions.
• Q: Is the foam used in the stairs safe for pets? A: Yes, the high-density foam is safe for pets and is designed to provide support without deforming. It ensures a comfortable climbing experience.
• Q: How should I store the dog stairs when not in use? A: Store the stairs in a cool, dry place. Ensure they are kept flat to maintain their shape and prevent any damage.
• Q: What if the dog stairs arrive damaged? A: If the stairs arrive damaged, contact customer support for assistance. They can guide you through the return or exchange process.
• Q: Can I return the dog stairs if they don't fit my needs? A: Yes, you can return the stairs if they do not meet your expectations. Please check the return policy for details.
• Q: Are these stairs suitable for pets with mobility issues? A: Yes, the design of the stairs is friendly to pets with reduced mobility. The bevels help ease the climbing effort.
• Q: How long does it take for the foam to fully expand? A: The foam will fully expand within twenty-two to forty-four hours after opening. Allow it to return to shape before use.
• Q: Do the stairs have non-slip features? A: Yes, the stairs feature a waterproof cover for extra grip and rubber dots on the bottom to prevent slipping.
• Q: Can these stairs be used outdoors? A: While the stairs are made of waterproof material, they are recommended for indoor use to ensure stability and safety.
• Q: Is assembly required for the dog stairs? A: No assembly is required. The stairs come ready to use after the foam has fully expanded.