MidWest Homes for Pets Elevated Floor Grid for Dog Crate, 22.6x17.71x1.06 Inch, Metal, Black & Gray, Model FG24B

Frequently Asked Questions

• Q: What are the dimensions of the MidWest Homes Floor Grid? A: The dimensions are twenty-two point six inches long, seventeen point seven inches wide, and one point one inches high. This size fits specifically within the compatible dog crates.
• Q: What material is the elevated floor grid made of? A: The floor grid is made of durable metal with a vinyl coating. This construction ensures both longevity and safety for your pet's paws.
• Q: How much does the floor grid weigh? A: The floor grid weighs approximately six pounds. This weight allows for stability while being easy to handle.
• Q: How do I install the floor grid in my dog crate? A: Simply attach the floor grid onto the side panels of your dog crate. It is designed to fit securely above the leak-proof pan.
• Q: Is this floor grid suitable for large dog breeds? A: No, this floor grid is specifically designed for small puppy breeds. It fits certain MidWest models tailored for smaller dogs.
• Q: Can the floor grid be used with a divider panel? A: No, the floor grid cannot be used in conjunction with the dog crate's divider panel. It is designed as a standalone accessory.
• Q: How do I clean the floor grid? A: You can easily clean the floor grid by wiping it down with a damp cloth. Regular cleaning helps maintain hygiene for your pet.
• Q: Is the floor grid safe for my puppy? A: Yes, the floor grid is safe for puppies. The vinyl coating prevents injuries and ensures comfort while they rest.
• Q: What should I do if my floor grid arrives damaged? A: If your floor grid arrives damaged, contact MidWest customer service for assistance. They can guide you through the return or replacement process.
• Q: Does the floor grid come with a warranty? A: Yes, the floor grid includes a one-year manufacturer's warranty. This warranty protects against defects in material or workmanship.
• Q: Can I use the floor grid with other brands of dog crates? A: Yes, while designed for MidWest crates, the floor grid can fit other standard metal dog crate models as well.
• Q: How does the floor grid improve air circulation for my pet? A: The elevated design of the floor grid increases healthy air circulation underneath your pet. This helps keep them comfortable while in the crate.
• Q: What is the spacing between the grids? A: The spacing between the grids is half an inch. This spacing provides support while still being gentle on your pet's paws.
• Q: Is the floor grid easy to install and remove? A: Yes, the floor grid is designed for easy installation and removal. You can quickly set it in place or take it out for cleaning.
• Q: Where can I find customer support if I have questions? A: You can contact MidWest customer service at one-eight hundred four hundred twenty-eight eighty-five sixty. They are available Monday through Friday from nine AM to four PM.