Midwest Homes For Pets Ovation Single Door Dog Crate, 31.25-Inch

Frequently Asked Questions

• Q: What are the dimensions of the MidWest Homes for Pets Ovation Dog Crate? A: The crate measures thirty-one and a half inches long, nineteen and a half inches wide, and twenty-one and a half inches high. This size is suitable for medium dogs weighing between twenty-one and forty pounds.
• Q: Does the crate include a divider panel? A: Yes, the crate comes with a free divider panel. This allows you to adjust the living space as your dog grows.
• Q: What material is the Ovation Dog Crate made from? A: The crate is constructed from metal. It features a steel channel track that provides added security and durability.
• Q: How do I set up the dog crate? A: To set up the crate, follow the assembly instructions included in the packaging. Ensure you read them thoroughly for a secure installation.
• Q: Is the crate suitable for travel? A: Yes, the crate is designed to be compact and portable. It folds flat for easy storage and transport.
• Q: Can I use this crate for a growing puppy? A: Yes, the divider panel allows you to modify the space as your puppy grows. This makes it a versatile option for training.
• Q: How do I clean the crate? A: The crate includes a plastic leak-proof pan for easy cleanup. Simply remove the pan, clean it with soap and water, and dry it before reinserting.
• Q: Is the crate safe for my pet? A: Yes, the crate is designed with safety in mind. The low threshold allows for easy entry, and the strong door frame ensures security.
• Q: What should I do if the crate arrives damaged? A: If your crate arrives damaged, contact MidWest customer service for assistance. They can help you with returns or replacements.
• Q: Does the crate come with a warranty? A: Yes, it includes a one-year manufacturer's warranty. This ensures that you receive a quality product backed by customer support.
• Q: Are there rubber feet on the bottom of the crate? A: Yes, the crate features rubber roller feet. These protect your floors from scratches and damage.
• Q: How does the unique door design work? A: The patented 'Up & Away' garage style door lifts and stows on top of the crate. This design eliminates the need for additional space for a swing-out door.
• Q: Is the crate easy to store when not in use? A: Yes, the crate folds flat for convenient storage. This is especially useful in smaller living spaces.
• Q: What are the customer support hours for MidWest Homes for Pets? A: MidWest customer service is available from nine AM to four PM, Monday through Friday. You can reach them at one-eight hundred four hundred twenty-eight eight five six zero.
• Q: Is the crate available in different colors? A: The Ovation Dog Crate is available in black. This color complements most home decor.
• Q: Can the crate accommodate larger dogs? A: The crate is specifically designed for medium dogs weighing between twenty-one and forty pounds. For larger breeds, consider sizing up.