Mstge Large Dog Door - Weatherproof Aluminum Frame, Automatic Closing, 13x18 inches, for Dogs up to 120LBS, Black Heavy-Duty Doggy Door

Frequently Asked Questions

• Q: What are the dimensions of the large dog door? A: The large dog door has a frame size of sixteen inches wide by twenty-one inches high.
• Q: What is the flap size for the dog door? A: The flap opening measures thirteen inches wide by eighteen inches high, suitable for medium to large pets.
• Q: What material is the dog door made from? A: The dog door is constructed from high-quality aluminum, ensuring durability and weather resistance.
• Q: What is the weight limit for pets using this door? A: The dog door is designed for pets weighing up to one hundred twenty pounds.
• Q: How do I install the dog door? A: Installation is simple and can be done by following the detailed manual and cutting template provided.
• Q: Can I install this door in both interior and exterior walls? A: Yes, the dog door can be installed in both interior and exterior walls with a thickness of one point three to two point five inches.
• Q: How do I clean the dog door? A: The removable flap allows for easy cleaning and replacement, ensuring hygiene and maintenance.
• Q: Does this dog door provide insulation? A: Yes, the door features a magnetic sealing strip and strong magnets for an airtight seal, enhancing energy efficiency.
• Q: What additional features does the dog door have? A: The dog door includes automatic double closing panels and a lockable sliding panel for added security.
• Q: Is this dog door safe for large breeds? A: Yes, it is designed specifically for large breeds like Golden Retrievers and German Shepherds.
• Q: What if the dog door arrives damaged? A: If the dog door arrives damaged, please contact customer support for assistance with returns or replacements.
• Q: Does the dog door come with a warranty? A: Yes, the dog door includes a warranty; details can be found in the product packaging.
• Q: Are installation tools included with the dog door? A: Yes, the package includes screws and nails necessary for installation.
• Q: How does the automatic closing mechanism work? A: The automatic closing panels use a magnetic sealing strip to ensure they close securely after each use.
• Q: Can the lockable sliding panel be used at all times? A: Yes, the lockable sliding panel can be utilized whenever extra security is needed.
• Q: What should I do if the dog door doesn't fit my wall thickness? A: If the dog door does not fit your wall thickness, consider contacting customer service for guidance on compatible options.