My Family Personalized Pet Id Tag Made In Italy, Large Brown Bone, Free Engraving, Hand Enamelled In Metal, Basic Handmade Colle

Frequently Asked Questions

• Q: What material is the pet ID tag made of? A: The pet ID tag is made of metal. This material provides durability and ensures longevity, making it ideal for everyday use.
• Q: What are the dimensions of the pet ID tag? A: The pet ID tag measures thirty-eight millimeters by twenty-four millimeters. This size is suitable for larger pets and offers ample space for engraving.
• Q: Is the tag suitable for large dogs? A: Yes, the tag is designed for large dogs. Its dimensions and sturdy material make it perfect for larger breeds.
• Q: How do I customize the tag? A: You can customize the tag for free by adding engraving on the back. Personalize it before adding it to your cart on the product page.
• Q: How is the tag made? A: The tag is hand enameled, ensuring each piece is unique. This handmade process highlights the craftsmanship involved in creating the tag.
• Q: How do I attach the tag to my pet's collar? A: The tag comes with a practical attachment ring. Simply loop it onto your pet's collar for secure attachment.
• Q: What is the best way to clean the metal tag? A: To clean the metal tag, use a soft, damp cloth. Avoid harsh chemicals to maintain the enamel finish and prevent damage.
• Q: Is the tag safe for pets? A: Yes, the tag is safe for pets. It is made from non-toxic materials and designed for daily wear without risk to your pet's health.
• Q: Can I return the pet ID tag if I don't like it? A: Yes, you can return the pet ID tag if you are not satisfied. Check the return policy for specific details and conditions.
• Q: What if the tag arrives damaged? A: If the tag arrives damaged, you should contact customer support for assistance. They will guide you through the return or exchange process.
• Q: Is this tag suitable for all breeds of dogs? A: Yes, the tag is suitable for all breeds of dogs, especially larger ones. Its design accommodates the needs of various dog sizes.
• Q: How does the engraving process work? A: The engraving process allows you to personalize the tag with your pet's name or other details. This is done before the tag is shipped.
• Q: Is this tag made in Italy? A: Yes, the tag is made in Italy. It reflects the high-quality craftsmanship and design standards associated with Italian artisans.
• Q: Can I customize the color of the tag? A: No, the tag is only available in brown. This color is part of the Basic Handmade Collection's aesthetic.
• Q: What is the history of the My Family brand? A: My Family has its roots in Piedmont, Italy, known for its goldsmith tradition. The brand emphasizes artisan craftsmanship and innovative design.
• Q: Are there other sizes available for the pet ID tag? A: No, this specific model is only available in large size. However, you may check for other models that offer different sizes.