My Pet Command, Indoor Pet Barrier With Adjustable Range, Static And Tone Correction, Hidden Fence For Dogs Containment Collar,

Frequently Asked Questions

• Q: What is the adjustable range of the Indoor Pet Barrier? A: The adjustable range is approximately one to eight feet. This allows you to customize the barrier size according to your space needs.
• Q: What kind of pets can use this barrier system? A: This barrier system is designed for dogs with neck sizes ranging from six inches to twenty inches. It is not suitable for tiny dogs or cats.
• Q: How is the collar powered? A: The collar is powered by a rechargeable lithium-ion battery. It can be recharged with the supplied USB cable and lasts three to four days.
• Q: How do I set up the Indoor Pet Barrier? A: To set up, place the transmitter box in your desired location and attach the collar to your pet. Adjust the barrier radius to your preference.
• Q: Can I use this barrier for multiple pets? A: Yes, you can expand the system by adding extra collars and transmitter boxes. Each collar can be set to different frequencies.
• Q: What is the lifespan of the transmitter batteries? A: The transmitter requires three AA batteries that last approximately one and a half months. Batteries are not included with the product.
• Q: How do I clean the barrier system? A: To clean the barrier, wipe the transmitter and collar with a damp cloth. Avoid using harsh chemicals that could damage the materials.
• Q: Is the collar waterproof? A: Yes, the collar is waterproof with an IP54 rating. This means it can withstand splashes and spills during normal use.
• Q: What should I do if my pet enters the no-go zone? A: If your pet enters the no-go zone, the collar will provide a warning tone. You can choose to enable static shock correction if necessary.
• Q: How long is the warranty for this product? A: The product comes with a twelve-month warranty. This covers any manufacturer defects and issues you may encounter.
• Q: Can I use the collar with other transmitter models? A: No, the collar is only compatible with the My Pet Command barrier transmitter model MPC150. Other models are not supported.
• Q: What materials are used in the collar? A: The collar is made from durable, waterproof materials designed for safety and comfort. It is specifically built for pet training.
• Q: How do I switch between static shock and tone correction? A: You can switch between static shock and tone correction by following the manual instructions provided with the product.
• Q: Is this product suitable for indoor use only? A: Yes, this product is designed exclusively for indoor use. It should not be used outdoors or in wet environments.
• Q: What if I receive a damaged product? A: If you receive a damaged product, contact customer support immediately for assistance. They will guide you through the return or replacement process.