Namsan Cat Screen Door, Flap Opening 8.3 X 10.3 Inches, Doggie Door For Screen Door, Window Cat Door Magnetic Self-Closing, Cat

Frequently Asked Questions

• Q: What are the dimensions of the NAMSAN Cat Screen Door? A: The inner door size is eight point three inches by ten point three inches. The outer frame size is nine point nine inches by twelve point four inches.
• Q: What material is the NAMSAN Cat Screen Door made of? A: The door is made from high-quality Acrylonitrile Butadiene Styrene, known for its durability and resistance to damage.
• Q: How much does the NAMSAN Cat Screen Door weigh? A: The weight of the NAMSAN Cat Screen Door is zero point nine one pounds, making it lightweight and easy to handle.
• Q: How do I install the NAMSAN Cat Screen Door? A: Installation can be done on any screen door, sliding door, or window. For thick aluminum doors, use adhesive for a secure fit.
• Q: Is the NAMSAN Cat Screen Door suitable for all pets? A: Yes, it is designed for small to medium dogs and cats. Always measure your pet's height for optimal usage.
• Q: Can I install the NAMSAN Cat Screen Door by myself? A: While you can install it alone, having two people is recommended for the best results, especially for fitting the screen.
• Q: How do I clean the NAMSAN Cat Screen Door? A: To clean the door, simply wipe it with a damp cloth. Avoid abrasive cleaners that may damage the surface.
• Q: What should I do if the door flap sticks? A: If the flap sticks, double-check the door frame orientation and ensure it is installed correctly for smooth movement.
• Q: Does the NAMSAN Cat Screen Door have a warranty? A: Yes, it comes with a one-year warranty. Contact customer support if you encounter any issues during use.
• Q: Is the NAMSAN Cat Screen Door lockable? A: Yes, it features dual blue side locks that allow you to securely lock the door when needed.
• Q: How does the magnetic flap work on the NAMSAN Cat Screen Door? A: The magnetic door flap ensures it stays closed after your pet passes through, providing easy access while keeping it secure.
• Q: Is there a screen net included with the NAMSAN Cat Screen Door? A: No, the inner door flap does not include a screen net insert, so you will need to fit your existing screen.
• Q: What kind of pets can use the NAMSAN Cat Screen Door? A: It is ideal for small to medium-sized pets like dogs and cats, ensuring they can enter and exit effortlessly.
• Q: Can the NAMSAN Cat Screen Door be used outdoors? A: Yes, this door can be installed on thin exterior doors, screen doors, and windows, making it versatile for indoor and outdoor use.
• Q: What if I have installation issues with the NAMSAN Cat Screen Door? A: If you encounter issues during installation, refer to the provided instructions or contact customer support for assistance.
• Q: Is the NAMSAN Cat Screen Door safe for my pets? A: Yes, it is designed with your pet’s safety in mind, made from durable materials that withstand wear and tear.