NAMSAN Dog Door for Screen Door, Magnetic Auto-Closing, 11x13 Inch, White, Durable Acrylonitrile Butadiene Styrene Material

Frequently Asked Questions

• Q: What are the dimensions of the NAMSAN Dog Door? A: The inner size is eleven inches by thirteen inches, and the outer frame measures thirteen point four inches by seventeen point three inches.
• Q: What material is the NAMSAN Dog Door made of? A: The dog door is made of quality Acrylonitrile Butadiene Styrene, which is known for its durability and sturdiness.
• Q: Is the NAMSAN Dog Door suitable for small pets? A: No, this dog door is not recommended for small pets as it is too big for them.
• Q: How do you install the NAMSAN Dog Door? A: To install, separate the dog door into six parts using a flat-head screwdriver, then place the cutting-out existing door screen between the door flap.
• Q: Can the NAMSAN Dog Door be used for wooden doors? A: No, it cannot be used for thick wooden, iron, or aluminum doors; it is specifically designed for existing screen doors.
• Q: What pets can use the NAMSAN Dog Door? A: The door is suitable for most pets like dogs, adult cats, rabbits, and pet pigs.
• Q: How do you keep the NAMSAN Dog Door secure? A: You can lock the door using the double-sided lockable feature to prevent pets from going in and out.
• Q: Is the NAMSAN Dog Door easy to install? A: Yes, it comes with installation instructions and requires only a few screws to secure the outer frame.
• Q: How can I clean the NAMSAN Dog Door? A: You can clean the door by wiping it down with a damp cloth, as it is made of durable ABS material.
• Q: Does the NAMSAN Dog Door come with a screen insert? A: No, the product does not include a screen insert; you need to use the cutting-out from your existing door screen.
• Q: What should I do if the NAMSAN Dog Door arrives damaged? A: If the door arrives damaged, contact customer support for assistance with your warranty or return options.
• Q: How many screws are needed for installation? A: You will need two screws for the door flaps and four screws to secure the outer frame at the top or bottom.
• Q: Is the NAMSAN Dog Door suitable for outdoor use? A: Yes, it can be used for existing screen doors, porches, or windows, but not for thick walls.
• Q: What color is the NAMSAN Dog Door available in? A: The NAMSAN Dog Door is available in white.
• Q: How does the magnetic feature work on the NAMSAN Dog Door? A: The magnet slows the door down and stops it in place after three to five sways, ensuring it closes securely.