New Cat Condos Premier Round Multi Scratcher, Gray

Frequently Asked Questions

• Q: What materials is the Premier Round Multi Scratcher made from? A: The Premier Round Multi Scratcher is made from solid wood, plush household grade carpet, and unoiled sisal rope. These materials are chosen for their durability and safety for your cats.
• Q: What are the dimensions of the New Cat Condos Premier Round Multi Scratcher? A: The dimensions of the scratcher are sixteen inches in length, sixteen inches in width, and twenty-four inches in height. This size makes it suitable for various spaces in your home.
• Q: How heavy is the Premier Round Multi Scratcher? A: The scratcher weighs twenty pounds. Its weight contributes to stability, ensuring it won’t tip over during use.
• Q: How do I use the Premier Round Multi Scratcher? A: To use the scratcher, simply place it in an area where your cat enjoys scratching. Encourage your cat to use it by rubbing catnip on the posts or using toys.
• Q: Is this scratcher suitable for multiple cats? A: Yes, the Premier Round Multi Scratcher is designed to accommodate multiple cats. Its three different scratching posts cater to various scratching preferences.
• Q: Can this scratcher be used outdoors? A: No, the Premier Round Multi Scratcher is intended for indoor use only. Exposing it to outdoor elements may damage the materials.
• Q: How do I clean the Premier Round Multi Scratcher? A: To clean the scratcher, vacuum any loose hair or debris. For deeper cleaning, use a damp cloth and mild soap, avoiding harsh chemicals that could harm the materials.
• Q: Is the scratching post safe for my cats? A: Yes, the scratcher is safe for cats. It is made from non-toxic materials and has been designed with their scratching habits in mind.
• Q: What should I do if the scratcher arrives damaged? A: If the scratcher arrives damaged, contact customer support within thirty days for a possible replacement or refund. Be sure to provide photos of the damage.
• Q: How long will the scratcher last with regular use? A: With regular use, the Premier Round Multi Scratcher can last several years. Its sturdy construction is designed to withstand extensive scratching.
• Q: Are there different colors available for the scratcher? A: Yes, the scratcher is available in five colors: beige, brown, blue, green, and gray. You can choose one that matches your home decor.
• Q: Can I assemble this scratcher myself? A: No assembly is required for the Premier Round Multi Scratcher as it comes fully assembled. You can use it right out of the box.
• Q: What if my cat doesn't use the scratcher? A: If your cat doesn’t use the scratcher, try placing it near their favorite resting spot or sprinkling catnip on it to attract their interest.
• Q: Is there a warranty for the scratcher? A: Yes, the product typically comes with a limited warranty. Check the manufacturer's policy for specific details regarding coverage.
• Q: What features make this scratcher unique? A: The scratcher features three different types of scratching posts: sisal rope, natural wood, and carpet. This variety helps stimulate healthy scratching behaviors in cats.