Niteangel Set Of Beech Stilts For Elevating & Safely Setting Multi-Chamber Series Maze House (Set Of 4 Stilts (5.9'' H))

Frequently Asked Questions

• Q: What materials are the stilts made of? A: The stilts are made of solid beech wood. This material is chosen for its smooth finish and pet-friendly characteristics.
• Q: What are the dimensions of the stilts? A: The stilts come in two heights: four point three three inches and five point nine inches. Each stilt has a square base measuring three point nine four inches.
• Q: Is this product suitable for all hamster maze houses? A: No, the stilts are specifically designed to fit Niteangel hamster maze houses. They may not be compatible with other brands.
• Q: How do I install the stilts? A: Installation is easy; simply plug the stilts into the bottom corners of the hamster maze house. No additional materials are needed for attachment.
• Q: Can I use these stilts with different types of bedding? A: Yes, the stilts can be used with various bedding thicknesses. It's important to choose the right height based on your bedding's thickness and the cage height.
• Q: How do I ensure my hamster's safety with these stilts? A: The stilts are designed to stabilize the maze house and prevent tilting. They are made from pet-friendly materials without nails for added safety.
• Q: What are the care instructions for the stilts? A: To keep the stilts in good condition, clean them with a damp cloth. Avoid using harsh chemicals that could harm your pet.
• Q: Are these stilts easy to disassemble? A: Yes, the stilts can be easily removed if needed. Just pull them out from the bottom corners of the maze house.
• Q: Is there a weight limit for the hamster maze house on stilts? A: While there's no specific weight limit, ensure the hamster maze house is well-balanced with a stable base to prevent tipping.
• Q: What if the stilts arrive damaged? A: If the stilts arrive damaged, you can initiate a return or replacement through the seller's return policy. Contact customer support for assistance.
• Q: Can I use the stilts for other pets? A: The stilts are specifically designed for hamster maze houses and may not be suitable for other types of pet habitats.
• Q: Are the stilts suitable for outdoor use? A: No, these stilts are intended for indoor use only. Outdoor conditions may damage the wood and reduce their stability.
• Q: Do the stilts require any assembly tools? A: No tools are required for assembly; you only need to plug the stilts into the maze house.
• Q: What is the warranty on the stilts? A: The warranty details may vary by retailer. Check the product listing or contact customer service for specific warranty information.
• Q: Are the stilts adjustable in height? A: No, the stilts are not adjustable. You must choose between the available heights of four point three three inches or five point nine inches.