Outdoor Dog Supply's 1'' Wide Reflective D Ring Dog Collar Strap with Custom Brass Name Plate (18'' Long, Reflective Teal)

Frequently Asked Questions

• Q: What is the size of the Outdoor Dog Supply Reflective D Ring Dog Collar? A: The collar is eighteen inches long and one inch wide. It fits neck sizes ranging from eleven inches to eighteen inches.
• Q: What materials are used in this dog collar? A: The collar is made of premium poly-coated nylon, which is waterproof and odor-resistant. It also features a brass name plate for customization.
• Q: Does this collar come in different sizes? A: Yes, this collar is available in two sizes. The eighteen-inch collar fits neck sizes of eleven to eighteen inches, and the twenty-one-inch collar fits neck sizes of fourteen to twenty-one inches.
• Q: How do I properly fit the collar on my dog? A: To fit the collar, measure your dog's neck size and select the appropriate size collar. Ensure that the collar fits snugly but allows for two fingers to fit between the collar and the neck.
• Q: Can I customize the name plate on the collar? A: Yes, the collar comes with a custom brass name plate. You can have one to four lines of text, but be sure to check the spacing limitations.
• Q: What is the best way to clean this dog collar? A: You can clean the collar easily by wiping it with a damp cloth. The materials are designed to be easy to clean and maintain.
• Q: Is this collar safe for my dog? A: Yes, the collar is designed with safety in mind. It is made from non-toxic materials and features a D ring style with nickel-plated fittings for durability.
• Q: How should I store the collar when not in use? A: Store the collar in a cool, dry place, away from direct sunlight. This will help maintain the quality of the materials.
• Q: Is this collar suitable for larger breeds? A: Yes, the collar is suitable for medium to large breeds as long as their neck size falls within the specified range. Check the measurements for the best fit.
• Q: Can I return the collar if it doesn't fit? A: No, returns are not accepted unless a mistake is made by the manufacturer. It's important to measure your dog's neck before ordering.
• Q: What should I do if the collar arrives damaged? A: If the collar arrives damaged, contact customer support immediately for assistance. They will help resolve the issue according to their policy.
• Q: What kind of warranty does Outdoor Dog Supply offer? A: Outdoor Dog Supply offers a warranty on their products. Please check the specific warranty details included with your purchase.
• Q: Are there any restrictions on text for the name plate? A: Yes, the text can include letters A to Z (caps only), numbers zero to nine, and certain special characters. Emojis and email addresses are not allowed.
• Q: Can I use this collar for training purposes? A: Yes, the collar can be used for training as it is durable and secure. However, it is primarily designed for everyday use.
• Q: How does the reflective feature work on this collar? A: The collar features a reflective stripe down the center, enhancing visibility in low-light conditions and helping keep your dog safe during evening walks.