Outdoor Dog Supply'S 1' Wide Reflective D Ring Dog Collar Strap With Custom Brass Name Plate (19' Long, Reflective Lime Green)

Frequently Asked Questions

• Q: What is the width of the Outdoor Dog Supply collar? A: The collar is one inch wide, providing a sturdy and comfortable fit for your dog.
• Q: What materials is the collar made from? A: The collar is made from premium poly-coated nylon, which is waterproof and odor-resistant.
• Q: What are the available sizes for this collar? A: The collar is available in two sizes: eighteen inches and twenty-one inches long.
• Q: How do I determine the right collar size for my dog? A: You should measure your dog's neck size to ensure a proper fit before ordering the collar.
• Q: What kind of name plate comes with the collar? A: The collar includes a custom brass name plate measuring three-quarters of an inch by two and three-quarters of an inch.
• Q: How many lines of text can I have on the name plate? A: You can customize the name plate with up to four lines of text, but note that four lines will use a smaller font.
• Q: Can I return the collar if it doesn't fit my dog? A: Returns are not accepted unless there is a mistake made by us; please ensure the correct size is chosen.
• Q: Is this collar suitable for all dog breeds? A: Yes, the collar can fit various dog breeds as long as it matches their neck size within the specified range.
• Q: How do I clean the collar? A: The collar is easy to clean; simply wipe it down with a damp cloth to remove dirt and odors.
• Q: Does the collar have reflective features? A: Yes, the collar has a reflective stripe down the center to enhance visibility during nighttime walks.
• Q: What are the care instructions for the brass name plate? A: To maintain the appearance of the brass name plate, avoid exposing it to harsh chemicals and clean it with a soft cloth.
• Q: Is the collar adjustable? A: No, the collar is not adjustable; it is designed to fit specific neck sizes as indicated.
• Q: Where is this collar manufactured? A: The Outdoor Dog Supply collar is proudly made and manufactured in the United States.
• Q: Are there any special characters I can use on the name plate? A: You can use letters A to Z (caps only), numbers zero to nine, and some special characters like dash and period.
• Q: What is the warranty on the collar? A: The collar comes with Outdoor Dog Supply's warranty, ensuring quality and customer satisfaction.
• Q: What should I do if the collar arrives damaged? A: If the collar arrives damaged, please contact customer service for assistance and resolution of the issue.