Outdoor Dog Supply's 1'' Wide Reflective D Ring Dog Collar Strap with Custom Brass Name Plate (21'' Long, Reflective Teal)

Frequently Asked Questions

• Q: What material is the collar made from? A: The collar is made from poly-coated nylon, which is both waterproof and odor-resistant.
• Q: How wide is the collar strap? A: The collar strap is one inch wide, providing durability and visibility.
• Q: What are the available sizes for the collar? A: The collar comes in two sizes: twenty-one inches and eighteen inches, fitting neck sizes of fourteen to twenty-one inches and eleven to eighteen inches, respectively.
• Q: How do I personalize the brass name plate? A: You can customize the brass name plate with one to four lines of text, using uppercase letters, numbers, and certain special characters.
• Q: Is the collar suitable for all dog breeds? A: Yes, the collar is designed to fit a wide range of dog breeds, provided the neck size is within the specified limits.
• Q: How do I clean the collar? A: The collar can be cleaned easily with mild soap and water, making it low-maintenance and practical for everyday use.
• Q: Can this collar be used for swimming or in the rain? A: Yes, the collar's waterproof material makes it suitable for swimming and wet conditions without compromising durability.
• Q: How should I measure my dog's neck for the collar? A: To ensure a proper fit, measure your dog's neck with a soft tape measure, allowing for a little extra space for comfort.
• Q: What type of fittings does the collar have? A: The collar features nickel-plated fittings, ensuring strength and resistance to wear and tear.
• Q: What should I do if the collar doesn't fit? A: Make sure to measure your dog's neck before ordering, as the collar is non-returnable unless there is a mistake in the order.
• Q: How durable are the collar materials? A: The materials used in the collar are designed for longevity, with resistance to both water and odors, ensuring long-term use.
• Q: Is the collar safe for all dogs? A: Yes, the collar is made with pet-safe materials, ensuring it is safe for your dog to wear daily.
• Q: Does the collar come with a warranty? A: Yes, the collar comes with Outdoor Dog Supply's warranty, providing additional peace of mind regarding its quality.
• Q: Can I return the collar if I don't like it? A: No, returns are not accepted unless a mistake is made by the company in your order.
• Q: What if the collar arrives damaged? A: If the collar arrives damaged, contact Outdoor Dog Supply immediately for a resolution, as they are committed to customer satisfaction.