Outdoor Dog Supply'S 1' Wide Reflective Ring In Center Dog Collar Strap With Custom Brass Name Plate (21' Long, Reflective Dark Green)

Frequently Asked Questions

• Q: What material is the collar made of? A: The collar is made of poly coated nylon, which is waterproof and odor resistant. This material ensures durability and comfort for your dog.
• Q: What size is the collar? A: The collar is twenty-one inches long. It fits neck sizes ranging from fourteen inches to twenty-one inches.
• Q: Does the collar have any special features? A: Yes, the collar includes a nickel-plated D ring and a center O ring for leash attachment. It also has a custom brass name plate for personalization.
• Q: How should I measure my dog's neck? A: To measure your dog's neck, use a flexible measuring tape and wrap it around the widest part of their neck. Ensure it's snug but not too tight.
• Q: Can this collar be customized? A: Yes, the collar can be customized with a brass name plate. You can add one to four lines of text, adhering to the specified character limits.
• Q: Is this collar suitable for all dog breeds? A: Yes, this collar is suitable for various dog breeds as long as their neck size falls within the specified range. Please measure carefully before ordering.
• Q: How do I clean the collar? A: To clean the collar, wipe it down with a damp cloth and mild soap. Avoid harsh chemicals that could damage the nylon material.
• Q: Is the collar safe for my dog? A: Yes, the collar is designed with your dog's safety in mind. It features durable materials and a secure fit to prevent accidental breakage.
• Q: Can the collar be used for active dogs? A: Yes, the collar is suitable for active dogs. Its waterproof and odor-resistant properties make it ideal for outdoor activities.
• Q: What if the collar doesn't fit my dog? A: If the collar doesn't fit, we do not accept returns unless there is a mistake on our part. Please measure your dog's neck carefully before ordering.
• Q: How long does customization take? A: Customization usually takes a few extra days due to the high volume of orders. Please plan accordingly when placing your order.
• Q: What characters can I use for the name plate? A: You can use letters A to Z in uppercase, numbers zero to nine, and the special characters of dash, comma, period, slash, apostrophe, and ampersand.
• Q: Can I return the collar if I don't like the color? A: No, we do not accept returns based on color preference. Returns are only accepted for mistakes made by us.
• Q: Does the collar have a warranty? A: There is no specific warranty for this collar. However, if there is a manufacturing defect, we will address it promptly.
• Q: Is this collar made in the USA? A: Yes, the collar is proudly made and manufactured in the USA, ensuring high-quality standards.
• Q: What type of dog can wear this collar? A: This collar is suitable for medium to large dogs, as long as their neck size fits within the specified range.