Outdoor Dog Supply'S 1' Wide Reflective Ring In Center Dog Collar Strap With Custom Brass Name Plate (21' Long, Reflective Teal)

Frequently Asked Questions

• Q: What material is this collar made of? A: This collar is made of poly coated nylon, which is waterproof and odor resistant. This durable material ensures comfort for your dog in various weather conditions.
• Q: What are the dimensions of the collar? A: The collar is twenty-one inches long. It fits neck sizes ranging from fourteen inches to twenty-one inches.
• Q: Is the name plate included with the collar? A: Yes, a custom brass name plate is included with the collar. It allows for personalization with up to four lines of text.
• Q: How do I measure my dog's neck for the collar? A: To measure your dog's neck, use a flexible measuring tape around the widest part of their neck. Ensure a snug fit without being too tight for comfort.
• Q: Can I customize the collar with special characters? A: No, you cannot use special characters like emojis or symbols on the name plate. Only letters A to Z, numbers zero to nine, and specific punctuation are accepted.
• Q: How can I attach a leash to the collar? A: You can attach a leash to the nickel-plated D ring located by the buckle or the O ring in the middle of the collar. Both options provide secure attachment points.
• Q: How should I clean the collar? A: To clean the collar, wipe it down with a damp cloth or sponge. For tougher stains, mild soap can be used, but avoid heavy detergents or bleach.
• Q: Is this collar safe for daily use? A: Yes, this collar is designed for daily use and is made from safe materials. The waterproof feature also helps in maintaining hygiene.
• Q: What should I do if the collar doesn't fit? A: If the collar does not fit, please ensure you measure your dog's neck accurately. Returns are only acceptable if there is a mistake on our part.
• Q: Can I return the collar if I don't like the color? A: No, returns are not accepted for color or size preferences. Ensure you choose the correct size and color before placing your order.
• Q: Is the collar adjustable? A: No, this collar is not adjustable. It comes in specific sizes designed to fit neck measurements accurately.
• Q: How long will the brass name plate last? A: The brass name plate is designed to be durable and long-lasting. With proper care, it can maintain its appearance and readability.
• Q: What colors are available for this collar? A: Currently, this collar is available in reflective teal. The reflective feature enhances visibility during nighttime walks.
• Q: What type of dogs is this collar suitable for? A: This collar is suitable for medium to large dogs, specifically those with neck sizes ranging from fourteen inches to twenty-one inches.
• Q: Can I have more than four lines on the name plate? A: No, the name plate can only accommodate up to four lines of text. If you choose four lines, they will be in a smaller font.