Outdoor Dog Supply'S 1' Wide Solid Color Ring In Center Dog Collar Strap With Custom Brass Name Plate (21' Long, Yellow)

Frequently Asked Questions

• Q: What materials is the collar made of? A: The collar is made of poly coated nylon. This material is waterproof and odor resistant, ensuring durability.
• Q: What are the available sizes for this collar? A: The collar is available in two sizes: eighteen inches long and twenty-one inches long. The eighteen-inch size fits necks measuring from eleven to eighteen inches, while the twenty-one-inch size fits necks measuring from fourteen to twenty-one inches.
• Q: What color options does this collar come in? A: This collar is offered in a solid yellow color. The vibrant hue is designed to stand out and be easily visible.
• Q: How do I properly fit the collar on my dog? A: To fit the collar, measure your dog's neck size and choose the appropriate size collar. Ensure that the collar is snug but not too tight, allowing for two fingers to fit between the collar and your dog's neck.
• Q: Can I customize the name plate on the collar? A: Yes, the collar comes with a free custom brass name plate. You can provide up to three lines of text with character limits for each line.
• Q: How do I provide my customization details for the name plate? A: You can send your tag information via email within forty-eight hours of placing your order, or call the provided phone number to give your details.
• Q: What is the best way to clean this collar? A: To clean the collar, wipe it down with a damp cloth using mild soap if necessary. Avoid machine washing to maintain the collar's integrity.
• Q: Is the collar safe for my dog? A: Yes, the collar is designed with safety in mind. It features a D ring and a center ring style with nickel-plated fittings for secure attachment.
• Q: How should I store the collar when not in use? A: Store the collar in a cool, dry place away from direct sunlight. This helps maintain the color and material quality.
• Q: Can this collar be used for large dog breeds? A: Yes, the collar is suitable for medium to large dog breeds, specifically for neck sizes ranging from eleven to twenty-one inches.
• Q: What if the collar arrives damaged? A: If the collar arrives damaged, please contact customer service immediately for assistance with returns or exchanges.
• Q: How long does it take to receive my customized collar? A: The shipping time can vary, but typically, customized collars are shipped within a few business days after order confirmation.
• Q: Are there any restrictions on what I can put on the name plate? A: Yes, you cannot stamp email addresses on the tags. Additionally, if your text exceeds character limits, the company will revise it to fit.
• Q: What type of dogs is this collar suitable for? A: This collar is suitable for dogs with neck sizes ranging from eleven to twenty-one inches, making it ideal for small to medium breeds.
• Q: Is this collar adjustable? A: No, this collar is not adjustable. It is essential to choose the correct size based on your dog's neck measurement for the best fit.