Outdoor Dog Supply'S 1' Wide Solid Ring In Center Dog Collar Strap With Custom Brass Name Plate (18' Long, Tan)

Frequently Asked Questions

• Q: What materials is the collar made of? A: The collar is made of poly coated nylon, which is waterproof and odor resistant. This durable material ensures longevity and comfort for your dog.
• Q: What are the available sizes for this collar? A: The collar is available in two sizes: eighteen inches long fits neck sizes from eleven inches to eighteen inches, while twenty-one inches long fits neck sizes from fourteen inches to twenty-one inches.
• Q: What color options are available for this collar? A: This collar is available in tan. Its solid color design adds a classic look while being functional.
• Q: How do I customize the brass name plate? A: You can customize the brass name plate with three lines of text. The first line can have up to eighteen characters, the second line up to sixteen characters, and the third line up to eighteen characters.
• Q: Is this collar suitable for all dog sizes? A: No, this collar is designed for medium to large dogs with neck sizes between eleven inches and twenty-one inches. Ensure you measure your dog's neck before purchasing.
• Q: How do I fit this collar on my dog? A: To fit the collar, simply adjust it using the tight hole spacing for a secure fit. Make sure it is snug but comfortable, allowing for two fingers to fit between the collar and your dog's neck.
• Q: Can I wash this collar? A: Yes, the collar can be cleaned with mild soap and water. Avoid harsh chemicals to maintain the integrity of the nylon material.
• Q: How should I store this collar? A: Store the collar in a cool, dry place away from direct sunlight. This helps prevent wear and tear on the material.
• Q: Is this collar safe for my pet? A: Yes, the collar is designed with safety in mind, featuring a D ring and nickel-plated fittings to ensure secure attachment to leashes.
• Q: What if the collar arrives damaged? A: If the collar arrives damaged, you can contact customer support for a replacement or refund. Make sure to do this within the return policy period.
• Q: Can I return the collar if it doesn't fit? A: Yes, you can return the collar if it does not fit. Please refer to the return policy for instructions on how to initiate the return.
• Q: What should I do if I forget to send the customization details? A: If you forget to send the customization details, the collar will be shipped without the name plate. Make sure to email or call with your details within forty-eight hours.
• Q: How long does it take to receive the collar? A: Shipping times may vary, but generally, you can expect to receive the collar within a standard shipping period after customization.
• Q: Is the collar adjustable? A: No, the collar is not adjustable but is designed with tight hole spacing for a better fit within the specified neck size range.
• Q: Are there any hazards associated with this collar? A: There are no hazardous materials in this collar, making it safe for everyday use. Always supervise your pet while wearing it.