Outdoor Dog Supply'S 1' Wide Solid Ring In Center Dog Collar Strap With Custom Brass Name Plate (21' Long, Black)

Frequently Asked Questions

• Q: What material is the dog collar made of? A: The collar is made of poly coated nylon. This material is waterproof, odor resistant, and durable, ensuring a long-lasting product.
• Q: What are the dimensions of the collar? A: The collar is twenty-one inches long. It fits dogs with a neck size ranging from fourteen to twenty-one inches.
• Q: Is the collar adjustable? A: No, the collar is not adjustable. It has a tight hole spacing for the best fit based on the specified neck sizes.
• Q: How do I measure my dog's neck for the collar? A: To measure your dog's neck, use a flexible measuring tape around the base of the neck. Ensure it's snug but not too tight.
• Q: What is included with the collar? A: The collar comes with a custom brass name plate. You can personalize it with three lines of text.
• Q: How do I provide the engraving details for the name plate? A: You can email your engraving details within forty-eight hours of placing your order or call the provided phone number.
• Q: How do I clean the collar? A: To clean the collar, wipe it with a damp cloth. Avoid harsh chemicals that could damage the material.
• Q: Is the collar safe for my dog to wear all day? A: Yes, the collar is safe for all-day wear. It is made of durable materials designed for everyday use.
• Q: What should I do if the collar does not fit my dog? A: If the collar does not fit, you can check the sizing guidelines and consider exchanging it for a different size.
• Q: How do I ensure the name plate is correctly engraved? A: Ensure that your provided text adheres to the character limits specified for each line. Double-check your details before submission.
• Q: What if the collar arrives damaged? A: If the collar arrives damaged, contact customer support immediately for assistance with returns or exchanges.
• Q: Can I use the collar for training purposes? A: Yes, the collar can be used for training. It features a D-ring for attaching a lead, making it suitable for training sessions.
• Q: Is the collar available in different colors? A: Currently, the collar is available only in black. It is designed for a classic and versatile look.
• Q: What is the warranty on the collar? A: The collar comes with Outdoor Dog Supply's warranty against defects. Check the warranty terms for specific coverage details.
• Q: How long will it take to receive my customized collar? A: Customization may affect shipping times. Expect a slight delay for engraved items; typically, shipping occurs after processing.