Ownpets Aluminum Large Dog Door - Heavy Duty Pet Door with Magnetic Flap, Lockable Sliding Panel for Dogs up to 100lbs, Silver

Frequently Asked Questions

• Q: What are the dimensions of the Ownpets Aluminum Large Dog Door? A: The dimensions of the Ownpets Aluminum Large Dog Door are fourteen point two inches by twenty point two inches for the outer frame and eleven point six inches by sixteen point eight inches for the inner frame.
• Q: What material is the pet door made of? A: The pet door is made of high-strength aluminum, providing durability and resistance to damage.
• Q: What is the thickness of the dog door? A: The thickness of the Ownpets dog door is two point six inches, contributing to its sturdiness.
• Q: What size dogs can use this door? A: This dog door is suitable for medium to large dogs weighing up to one hundred pounds, excluding small breeds.
• Q: Is the pet door energy efficient? A: Yes, the pet door features a weatherproof magnetic closure and UV-resistant flap that helps maintain indoor temperature and saves energy.
• Q: How do I install the Ownpets dog door? A: The installation is straightforward; simply follow the provided user manual, and use the cutting template and screws included in the package.
• Q: Can the door be locked for safety? A: Yes, the pet door includes a backplate and two locking pins to enhance security, keeping unwanted animals out.
• Q: Is the flap easy for dogs to use? A: Yes, the magnetic flap is designed for easy passage, allowing pets to come and go without hassle.
• Q: How should I clean the dog door? A: To clean the aluminum dog door, use a mild soap and water solution with a soft cloth. Avoid abrasive cleaners that can damage the surface.
• Q: What is the warranty period for the pet door? A: The Ownpets Aluminum Large Dog Door comes with a warranty, which is documented in the warranty card included in the package.
• Q: What if the dog door arrives damaged? A: If the door arrives damaged, contact customer support for assistance with returns or exchanges based on the warranty policy.
• Q: Is the dog door suitable for all climates? A: Yes, the weatherproof design and energy-saving flap make it suitable for both hot and cold climates.
• Q: How heavy is the Ownpets dog door? A: The total weight of the pet door can reach up to one hundred ten pounds, ensuring stability and durability.
• Q: Does the dog door come with installation tools? A: Yes, the package includes a pack of screws and nails required for installation along with a user manual.
• Q: Can I use this pet door for cats? A: This dog door is primarily designed for dogs and may not be suitable for smaller pets like cats due to its size.