Penn-Plax Reptology Shale Step Ledge Cave Hideout - Aquarium & Terrarium Decoration - for Fish, Reptiles, Amphibians, and Small

Frequently Asked Questions

• Q: What are the dimensions of the Penn-Plax Reptology Shale Step Ledge Cave Hideout? A: The dimensions are eight point seventy-five inches wide, six inches deep, and eleven point two inches high.
• Q: What material is the Shale Step Ledge made of? A: The Shale Step Ledge is made of safe and durable resin, ensuring the safety of your pets.
• Q: What is the size category of this product? A: The product is classified as large two.
• Q: How do I use the Penn-Plax Reptology Hideout? A: Place the hideout in your aquarium or terrarium, allowing your pets to climb, bask, and explore its caverns.
• Q: Is the Shale Step Ledge suitable for all reptiles? A: Yes, it is suitable for frogs, geckos, newts, salamanders, snakes, and other small reptiles.
• Q: Can fish use the Shale Step Ledge? A: Yes, most small and medium-sized fish can swim through it, providing them with hiding spots.
• Q: How do I clean the Shale Step Ledge? A: Rinse the hideout with clean water and avoid using harsh chemicals to maintain its appearance and safety.
• Q: Is the material safe for aquatic environments? A: Yes, the resin is safe for both freshwater and saltwater aquariums.
• Q: How should I store the Shale Step Ledge when not in use? A: Store it in a cool, dry place away from direct sunlight to prevent damage.
• Q: Is this product heavy enough to stay submerged? A: Yes, the sturdy base ensures that it will not float once placed underwater.
• Q: Can I use this hideout for crustaceans? A: Yes, it provides excellent hiding spots for crustaceans like crayfish and shrimp.
• Q: What features make this hideout special? A: It has a realistic rock formation, climbing areas, and hidden caverns for pets to explore.
• Q: Does the Shale Step Ledge have multiple entrances? A: Yes, it features front and rear entrances for easy access for your pets.
• Q: What should I do if the product arrives damaged? A: Contact customer support immediately to initiate a return or exchange process.
• Q: Does this hideout help reduce pet stress? A: Yes, it provides hiding and climbing opportunities that can help reduce boredom and stress.
• Q: Is the Shale Step Ledge easy to install? A: Yes, simply place it in your desired location in the aquarium or terrarium for immediate use.