Peomliee Cat Track Balls Replacement Track Balls for Turbo Round Scratcher Toy (4 pcs)

Frequently Asked Questions

• Q: What is the diameter of the replacement track balls? A: The diameter of the replacement track balls is one point seventy-seven inches. This size is specifically designed to fit into the cat scratching tray.
• Q: What material are the track balls made from? A: The track balls are made from plastic. This material is durable and safe for your pets to play with.
• Q: How many track balls are included in the package? A: The package includes four track balls. This allows you to have spares for your cat scratching tray.
• Q: How do I use the replacement track balls? A: To use the replacement track balls, simply place them in the pit of your cat scratching tray. This will allow your cat to enjoy their toy without losing the balls.
• Q: Can these track balls be used with any cat scratching tray? A: These track balls are designed specifically for use with our specialized cat scratching tray. They may not fit properly in other brands.
• Q: Is there a recommended number of track balls to purchase? A: Yes, it is recommended to purchase more than one track ball. Having spares ensures you won’t have to search for lost balls frequently.
• Q: How should I clean the track balls? A: To clean the track balls, wipe them with a damp cloth. Ensure they are dry before placing them back in the scratching tray.
• Q: Are these track balls safe for my cat? A: Yes, these track balls are safe for your cat. They are made from non-toxic plastic suitable for pet play.
• Q: What is the best way to store the track balls when not in use? A: Store the track balls in a cool, dry place away from direct sunlight. This helps maintain their condition and prevents damage.
• Q: Can I return the product if my cat doesn’t like it? A: Yes, you can return the product if it does not meet your expectations. Check the return policy for specific details.
• Q: What if the track balls arrive damaged? A: If the track balls arrive damaged, you should contact customer support for assistance. They can help you with returns or replacements.
• Q: Are these track balls suitable for kittens? A: Yes, these track balls are suitable for kittens. Their lightweight design makes them easy for kittens to play with.
• Q: Do these track balls come with a warranty? A: Yes, the track balls come with a warranty. Please refer to the packaging for specific warranty details and duration.
• Q: How do these track balls compare to other brands? A: These track balls are specifically designed to fit our scratching tray, offering a unique solution for preventing loss compared to generic brands.
• Q: Can I purchase additional track balls separately? A: Yes, additional track balls can be purchased separately. This allows you to have multiple spares for continuous play.