Perimeter Technologies Invisible Fence R21 Replacement Collar 7K - 1 Dog And Free Backup Collar Strap

Frequently Asked Questions

• Q: What is the frequency of the Perimeter Technologies Invisible Fence R21 Replacement Collar? A: The collar operates at seven kilohertz. This frequency is compatible with most Invisible Fence brand systems.
• Q: How much does the collar weigh? A: The collar weighs only one point one ounces. This lightweight design ensures comfort for your dog during use.
• Q: What materials are used in the collar? A: The collar is made from high-quality polycarbonate plastic. This material provides durability and resistance to damage from chewing.
• Q: What is included in the product package? A: The package includes one collar receiver with strap, two sets of contacts with comfort covers, and one collar battery. Additionally, there are two sets of training covers.
• Q: Is the collar waterproof? A: Yes, the collar is completely waterproof and submersible up to ten feet deep. This feature allows for worry-free use in wet conditions.
• Q: How do I install the Invisible Fence collar? A: To install the collar, attach it securely around your dog's neck using the provided strap. Ensure it fits snugly but comfortably.
• Q: Can I use this collar with multiple dogs? A: Yes, the collar can be used to add an additional dog to your existing Invisible Fence system. Make sure to adjust the settings accordingly.
• Q: Is this collar suitable for small dogs? A: Yes, the collar is lightweight and designed for dogs of various sizes. However, ensure it fits properly for your dog's comfort.
• Q: How do I maintain the collar's battery? A: To maintain the battery, regularly check its charge and replace it as needed. The collar includes a battery that is easy to install.
• Q: What safety features does the collar have? A: The collar features comfort covers to prevent irritation and is designed to be durable. It also has a waterproof design for added safety.
• Q: How should I clean the collar? A: To clean the collar, wipe it with a damp cloth and mild soap. Avoid submerging the collar in water to maintain its electronics.
• Q: Can I use this collar with Invisible Fence brand systems? A: Yes, this collar is compatible with Invisible Fence brand systems prior to the eight hundred series. Check compatibility with your specific system.
• Q: What should I do if the collar doesn't work? A: If the collar doesn't work, first check the battery and ensure it is properly installed. If issues persist, contact customer support for assistance.
• Q: Is there a warranty on the collar? A: Yes, the collar typically comes with a warranty. Check the packaging or manufacturer's website for specific warranty details.
• Q: What types of dogs is this collar compatible with? A: The collar is suitable for dogs of various sizes and breeds. Ensure that it fits properly to ensure effective training.
• Q: What should I do if the collar arrives damaged? A: If the collar arrives damaged, contact customer support immediately for a replacement or return. Keep all packaging for the return process.