Pet Magasin Cat Thermal Bed Self-Heating Pads For Small Pets, [2-Pack Combo] One Large (28.5' X 34.5') And One Small (17'' X 11'')

Frequently Asked Questions

• Q: What materials are these thermal mats made of? A: These thermal mats are made of polyester with a layer of mylar film. The mylar film is a super-insulating material used in spacesuits.
• Q: What are the dimensions of the large and small thermal mats? A: The large mat measures twenty-eight and a half inches by thirty-four and a half inches, while the small mat measures seventeen inches by eleven inches.
• Q: Is the thermal mat hypoallergenic? A: Yes, the thermal mat is padded with thick, soft, hypoallergenic foam. This ensures a comfortable and safe resting place for your pets.
• Q: How should I place the thermal mats for my pets? A: You can place one mat in a pet bed and the other on the floor or in different rooms. This way, your pets can enjoy warmth in multiple favorite spots.
• Q: Are these mats suitable for all small pets? A: Yes, these mats are ideal for cats, puppies, and small to medium dogs. They provide a cozy place for pets of similar sizes.
• Q: Do the mats help keep my pet warm? A: Yes, the mats absorb, hold, and reflect your pet's body heat. They also insulate against cold floors, ensuring a warm resting place.
• Q: Can I machine wash the thermal mats? A: Yes, the mats are machine washable on a low spin cycle. However, hand washing and line drying are recommended for best care.
• Q: How do I clean pet hair off the mats? A: The velvety top covering of the mats is easy to clean. It's designed to be far easier for removing pet hair than shaggy surfaces.
• Q: What should I do if the mat produces noise? A: If you notice noise from the mat, it may be due to the BOPET film inside. While it keeps the mat warm, some noise is to be expected.
• Q: Is the rubberized underside safe for my floors? A: Yes, the rubberized underside prevents slipping, making it safe for your pets and protecting your floors from damage.
• Q: Are these mats safe for pets to chew on? A: While the materials are generally safe, it's best to supervise your pets to prevent any chewing that could damage the mats.
• Q: How do these mats compare to regular pet beds? A: Unlike regular pet beds, these thermal mats provide self-heating capabilities which help keep your pets warm without added electricity.
• Q: What if I receive a damaged mat? A: If you receive a damaged mat, please contact customer support for assistance with returns or exchanges as per the warranty policy.
• Q: Are these mats suitable for outdoor use? A: These mats are primarily designed for indoor use. While they can be used outside, it's recommended to keep them dry and protected from the elements.
• Q: Can I use these mats in a pet carrier? A: Yes, the small mat can fit in most pet carriers, providing a warm and comfortable space for your pet during travel.
• Q: How do I store the thermal mats when not in use? A: When not in use, store the thermal mats in a dry place, preferably rolled up to maintain their shape and insulating properties.