PET STANDARD Replacement Water Filter for EveryYay® Cat Fountain, Pack of 12, Activated Carbon, White, Model PS-EYAYCC-12PK

Frequently Asked Questions

• Q: What are the dimensions of the replacement water filter? A: The dimensions are four point five inches in length, two point twenty-five inches in width, and two hundredths of an inch in thickness.
• Q: What material is the filter made of? A: The filter is made of activated carbon, which helps to effectively filter impurities from the water.
• Q: How many filters come in a pack? A: There are twelve filters included in each pack, providing a good supply for several months of use.
• Q: How do I use the replacement filter? A: To use the filter, soak it in water for two minutes and rinse it thoroughly under running water before placing it in the fountain.
• Q: Is this filter compatible with other cat fountains? A: No, this filter is only compatible with the EveryYay Get Fresh Automatic Classic Ceramic Cat Water Fountain.
• Q: How frequently should I replace the filter? A: The filter should be replaced every one to two weeks in summer and every two to four weeks in winter, depending on usage.
• Q: How do I keep the filter in good condition? A: To maintain the filter, ensure to rinse it thoroughly before use and replace it regularly based on the suggested frequency.
• Q: Is it safe to use this filter for multiple cats? A: Yes, but more frequent replacements will be necessary if multiple cats are using the fountain.
• Q: What should I do if the filter arrives damaged? A: If the filter arrives damaged, please contact customer support for assistance with returns or replacements.
• Q: Is there a warranty for the replacement filters? A: Yes, the product comes with a warranty; please check the packaging or contact customer service for details.
• Q: Can I use this filter in another brand of cat fountain? A: No, this filter is specifically designed for use with the EveryYay Get Fresh Automatic Classic Ceramic Cat Water Fountain.
• Q: How does the double filtration system work? A: The double filtration system includes a cotton layer and activated carbon, effectively filtering hair and heavy metals from the water.
• Q: How should I store the replacement filters? A: Store the filters in a cool, dry place and keep them sealed until ready to use to maintain their quality.
• Q: Are the filters individually packaged? A: Yes, each filter is individually packaged and sealed to preserve its quality until use.
• Q: What if I have questions about the product? A: If you have questions about the product, feel free to contact customer service for assistance.