Petgugu Cat Water Fountain, Automatic Water Dispenser, 2L Pet Water Fountain Transparent Water Tank, 8 Layers Filters Cat Founta

Frequently Asked Questions

• Q: What materials is the PETGUGU Cat Water Fountain made of? A: The PETGUGU Cat Water Fountain is made of food-grade Acrylonitrile Butadiene Styrene, or ABS, and features a transparent water tank crafted from pet-safe PCTG material.
• Q: What are the dimensions of the PETGUGU Cat Water Fountain? A: The dimensions of the PETGUGU Cat Water Fountain are nine point four five inches in length, seven point five two inches in width, and seven point three eight inches in height.
• Q: What is the capacity of the PETGUGU Cat Water Fountain? A: The PETGUGU Cat Water Fountain has a capacity of two liters, which is approximately seventy ounces.
• Q: How do I set up the PETGUGU Cat Water Fountain? A: To set up the PETGUGU Cat Water Fountain, fill the transparent tank with water, connect the wireless pump, and download the Petgugu app to monitor the fountain's status.
• Q: Is the PETGUGU Cat Water Fountain suitable for all pets? A: Yes, the PETGUGU Cat Water Fountain is designed for both cats and dogs, encouraging them to drink more water for better health.
• Q: Can I use this fountain for pets of all sizes? A: Yes, the PETGUGU Cat Water Fountain is suitable for pets of all sizes, thanks to its large capacity and adjustable dispensing modes.
• Q: How do I clean the PETGUGU Cat Water Fountain? A: To clean the PETGUGU Cat Water Fountain, disassemble the parts, wash them with warm, soapy water, and ensure the pump is free from debris before reassembling.
• Q: How often should I change the filter in the water fountain? A: You should change the filter in the PETGUGU Cat Water Fountain approximately every thirty days, depending on usage.
• Q: Is the water pump safe for pets? A: Yes, the wireless water pump in the PETGUGU Cat Water Fountain is designed to be safe, reducing the risk of electrocution for your pets.
• Q: What should I do if the fountain stops working? A: If the PETGUGU Cat Water Fountain stops working, check the water level and ensure the pump is clean and free of obstructions.
• Q: How do I know when to refill the water fountain? A: The PETGUGU Cat Water Fountain will alert you through the Petgugu app when the water level is low, prompting you to refill it.
• Q: What if my PETGUGU Cat Water Fountain arrives damaged? A: If your PETGUGU Cat Water Fountain arrives damaged, contact customer support immediately to initiate a return or exchange process.
• Q: Does the fountain record my pet's drinking data? A: No, the PETGUGU Cat Water Fountain does not have the function of recording drinking water data.
• Q: What noise level does the water pump produce? A: The water pump in the PETGUGU Cat Water Fountain operates at a noise level of less than thirty decibels, ensuring a quiet environment.
• Q: Is the fountain easy to assemble and disassemble? A: Yes, the PETGUGU Cat Water Fountain is designed for easy assembly and disassembly, making cleaning and maintenance straightforward.