PETGUGU Cat Water Fountain - Ultra-Quiet, 2.4G WiFi, 8-Layer Filter, Marble White, Model PF1L-Marble-01

Frequently Asked Questions

• Q: What materials is the PETGUGU Cat Water Fountain made of? A: The PETGUGU Cat Water Fountain is made from food-grade Acrylonitrile Butadiene Styrene and has a pet-safe PCTG transparent tank.
• Q: What is the capacity of the PETGUGU Cat Water Fountain? A: The fountain has a capacity of two liters or seventy ounces, providing ample hydration for your pets.
• Q: How long does the filter last in the cat water fountain? A: The filter lasts between thirty to sixty days, depending on the selected flow mode.
• Q: How do you set up the PETGUGU Cat Water Fountain? A: To set up the fountain, properly install the wireless pump and fill the tank with water, then plug it in.
• Q: Is the PETGUGU Cat Water Fountain easy to clean? A: Yes, the fountain features modular parts and a smooth interior for easy cleaning.
• Q: Can this fountain be used for both cats and dogs? A: Yes, the fountain is designed to accommodate both cats and small dogs, promoting healthy hydration for both.
• Q: What is the noise level of the PETGUGU Cat Water Fountain? A: The fountain operates at a noise level under twenty decibels, ensuring a peaceful environment.
• Q: How does the fountain encourage pets to drink more water? A: The fountain offers two water flow modes, which attract pets and encourage them to drink more regularly.
• Q: What safety features does the PETGUGU Cat Water Fountain have? A: It includes a wireless pump to reduce electrocution risk and dry-run protection that stops the pump when water is low.
• Q: Can I use the PETGUGU Cat Water Fountain without the app? A: Yes, the fountain can be used without the app, although the app provides filter reminders and control options.
• Q: What should I do if my fountain arrives damaged? A: If the fountain arrives damaged, contact customer support for assistance with returning or replacing it.
• Q: Is the fountain compatible with WiFi? A: Yes, the fountain is compatible with two point four gigahertz WiFi only.
• Q: How do I maintain the PETGUGU Cat Water Fountain? A: To maintain the fountain, regularly clean the parts and replace the filter every thirty to sixty days.
• Q: Is the PETGUGU Cat Water Fountain suitable for multi-pet households? A: Yes, the fountain is ideal for multi-cat or small dog homes, promoting hydration for all pets.
• Q: How do I know when to replace the filter? A: You will receive timely filter reminders via the PETGUGU app to know when to replace the filter.