Petgugu Cat Water Fountain Smart App Control 8 Layers Filtration Bpa-Free & Ultra-Quiet Dogs Automatic Water Dispenser Water Fou

Frequently Asked Questions

• Q: What materials is the PETGUGU Cat Water Fountain made of? A: The PETGUGU Cat Water Fountain is made from Acrylonitrile Butadiene Styrene, or ABS, which is a durable, BPA-free plastic.
• Q: What is the size of the water bowl? A: The water bowl has a capacity of two liters, providing ample hydration for your pets.
• Q: Does the fountain have a filter, and how long does it last? A: Yes, the fountain features an eight-layer filtration system, with cartridge lifespan ranging from thirty to sixty days.
• Q: How do I use the smart app with the fountain? A: To use the smart app, simply connect the fountain to a two point four gigahertz WiFi network and download the app to monitor your pet's hydration.
• Q: Is this cat water fountain suitable for households with multiple cats? A: Yes, the fountain is designed for multiple cats, especially when paired with the PF5 Multi-Cat Recognizer to track each cat's water intake.
• Q: How do I monitor my cat's water intake? A: You can monitor your cat's water intake through the smart app, which provides daily, weekly, and monthly drinking habits.
• Q: What cleaning instructions should I follow for the fountain? A: The fountain can only be hand-washed with warm water below forty degrees Celsius or cold water to maintain its integrity.
• Q: Is the water pump safe for my pets? A: Yes, the water pump is designed with dry-run protection, ensuring it stops when the water level is low to prevent electric shock.
• Q: Can I use the fountain without the app? A: Yes, the fountain can function normally without the app connection, though the app enhances monitoring features.
• Q: What if my fountain arrives damaged? A: If your fountain arrives damaged, you should contact customer support for assistance with returns or replacements.
• Q: How do I store the fountain when not in use? A: When not in use, ensure the fountain is clean and dry, and store it in a cool, dry place to prevent any damage.
• Q: Is there a warranty for the PETGUGU Cat Water Fountain? A: Yes, the fountain comes with a manufacturer's warranty, providing coverage for defects in materials or workmanship.
• Q: What is the noise level of the pump? A: The pump operates at a noise level of less than twenty decibels, making it ultra-quiet and suitable for peaceful environments.
• Q: How does the energy-saving mode work? A: In energy-saving mode, the water flows for thirty seconds and stops for three minutes, automatically adjusting based on pet activity.
• Q: Is the fountain safe for small dogs as well? A: Yes, the fountain is ideal for both cats and small dogs, encouraging increased water intake to promote hydration.