Premium Dog Door, Petouch Aluminum Pet Door With Double Panels, Doggie Door With Automatic Closing Magnetic Flaps, Slide-In Pane

Frequently Asked Questions

• Q: What are the dimensions of the PETOUCH dog door? A: The flap size is ten and five eighths inches by fourteen inches. The frame size measures thirteen and three quarter inches by seventeen and five sixteenths inches.
• Q: What material is the PETOUCH dog door made of? A: The PETOUCH dog door is constructed from high grade aluminum alloy. This material ensures durability and weather resistance for long-term use.
• Q: What is the weight of the PETOUCH dog door? A: The PETOUCH dog door weighs approximately one point eighteen pounds. This lightweight design makes it easy to handle during installation.
• Q: How do I install the PETOUCH dog door? A: You can install the PETOUCH dog door by following the detailed instructions included. A cutting template is provided to help you accurately locate the cutting area.
• Q: Is the PETOUCH dog door suitable for medium-sized pets? A: Yes, the PETOUCH dog door is designed specifically for medium-sized dogs and cats. The opening size accommodates pets comfortably.
• Q: Can I use the PETOUCH dog door in different types of doors? A: Yes, the PETOUCH dog door can be installed in various types of doors including paneled, wood, metal, and PVC. It fits doors and walls with thickness from one and one quarter inches to two and a half inches.
• Q: How do I keep the PETOUCH dog door clean? A: You can clean the PETOUCH dog door by wiping it down with a damp cloth. Regular maintenance ensures it stays in good condition and operates smoothly.
• Q: Is the PETOUCH dog door weather resistant? A: Yes, the PETOUCH dog door is designed to be weather resistant. Its automatic closing magnetic flaps help reduce energy costs by insulating against extreme weather.
• Q: What safety features does the PETOUCH dog door have? A: The PETOUCH dog door includes four security locks and two built-in locking pins. These features help ensure your pets are safe and keep stray animals out.
• Q: How can I measure my pet for the PETOUCH dog door? A: To measure your pet, first measure the widest part of their chest and add a few centimeters. Then measure from the bottom of their belly to the top of their shoulders.
• Q: What should I do if the PETOUCH dog door arrives damaged? A: If the PETOUCH dog door arrives damaged, you should contact customer support for assistance. They can guide you through the return or replacement process.
• Q: Does the PETOUCH dog door come with a warranty? A: Yes, the PETOUCH dog door comes with a warranty. Check the product documentation for specific details regarding coverage and duration.
• Q: Can I control my pet's access with the PETOUCH dog door? A: Yes, the PETOUCH dog door has a sliding panel that allows you to control access. You can keep your pets in or out based on your preference.
• Q: How does the automatic closing feature work? A: The PETOUCH dog door features spring-loaded hinges and magnetic buckles. These ensure the flaps close automatically after your pet passes through.
• Q: Is the PETOUCH dog door easy to install for beginners? A: Yes, the PETOUCH dog door is designed for easy installation. The included instructions and cutting template make it accessible even for beginners.