Prevue Pet Products Green Two-Story Hamster & Gerbil Cage Sp2010Gr

Frequently Asked Questions

• Q: What are the dimensions of the Prevue Pet Products Green Two-Story Hamster & Gerbil Cage? A: The cage measures thirteen and a half inches long, eleven inches wide, and fifteen and three-eighths inches high. These dimensions make it suitable for hamsters and gerbils.
• Q: What materials are used in this hamster and gerbil cage? A: The cage is made of non-toxic and pet-safe powder-coated steel mesh along with a plastic tray. This ensures a safe environment for your pets.
• Q: What is the wire spacing of the cage? A: The wire spacing of the cage is three-eighths of an inch. This spacing is designed to prevent escapes while keeping your pets safe.
• Q: How do I access the inside of the hamster cage? A: You can easily access the cage through the top-opening door. This feature allows for convenient interaction with your pets.
• Q: What accessories come with the Prevue Pet Products cage? A: The cage includes an exercise wheel, platform, ladder, and house. These accessories provide entertainment and shelter for your hamster or gerbil.
• Q: How do I clean the hamster and gerbil cage? A: Cleaning is simple due to the removable bottom grille and pull-out tray. This makes it easy to maintain hygiene for your pets.
• Q: Is the Prevue Pet Products cage suitable for both hamsters and gerbils? A: Yes, the cage is ideal for both hamsters and gerbils. It provides ample space and features for both types of pets.
• Q: Can I use this cage for other small pets? A: While designed for hamsters and gerbils, it may also be suitable for other small pets. Always check specific needs for other species.
• Q: What color is the cage? A: The cage features a green base with green and white wire mesh. This color scheme is visually appealing and coordinates well with the accessories.
• Q: How do I set up the hamster and gerbil cage? A: Setting up the cage involves placing the accessories inside and ensuring the structure is secure. Follow included instructions for best results.
• Q: What should I do if the cage arrives damaged? A: If the cage arrives damaged, contact customer support for assistance. They will guide you through the return or replacement process.
• Q: Is there a warranty for the cage? A: Yes, the Prevue Pet Products cage typically comes with a manufacturer's warranty. Check the packaging or contact support for specific details.
• Q: What types of bedding can I use in the cage? A: You can use various bedding materials like paper, aspen shavings, or fleece. Ensure the bedding is safe and comfortable for your pets.
• Q: How often should I clean the cage? A: It is recommended to clean the cage at least once a week. Frequent cleaning helps maintain a healthy environment for your pets.
• Q: Does the cage require any tools for assembly? A: No, the Prevue Pet Products cage does not require any tools for assembly. It can be set up easily by following the instructions provided.