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Frequently Asked Questions

• Q: What material are the SANKTON replacement filters made of? A: The SANKTON replacement filters are made of polyester, which ensures effective filtration and durability.
• Q: What are the dimensions of the SANKTON replacement filters? A: Each filter measures four point four inches in length, four point three inches in width, and two point eight inches in height.
• Q: How many filters come in a pack? A: Each pack contains six replacement filters, providing a six months supply for your cat water fountain.
• Q: How do I use the SANKTON replacement filters? A: To use the filters, soak each one for five minutes, then rinse for thirty seconds before placing them in the fountain.
• Q: Are these filters suitable for any cat water fountain? A: No, these filters are specifically designed for SANKTON 84-ounce and 101-ounce fountains for a perfect fit.
• Q: How often should I replace the filters? A: You should replace the filters every month for optimal performance and to ensure clean water for your pet.
• Q: How do I clean the SANKTON replacement filters? A: The filters need to be rinsed for thirty seconds before use; they do not require additional cleaning after installation.
• Q: Can I store the filters for a long time? A: Yes, the filters are individually packaged, allowing for safe storage until you are ready to use them.
• Q: Are the SANKTON replacement filters safe for pets? A: Yes, the filters are designed with safety in mind, ensuring your pet has access to clean and safe drinking water.
• Q: What is the filtration system used in these filters? A: The filtration system features multi-layer filtration, including activated carbon, ion exchange resin, and non-woven fabric.
• Q: How do these filters improve water quality? A: The multi-layer filtration system effectively removes impurities, providing oxygen-enriched and better-tasting water for your cat.
• Q: Is there a warranty on the SANKTON replacement filters? A: The product does not typically come with a warranty; however, you can check with the retailer for specific policies.
• Q: What if the filters arrive damaged? A: If the filters arrive damaged, contact the retailer for assistance with returns or replacements.
• Q: How are the SANKTON filters packaged? A: Each filter is individually packaged to enhance user experience and maintain cleanliness until use.
• Q: Can I use the filters in other brands of fountains? A: No, these filters are tailored specifically for SANKTON fountains and may not fit other brands properly.
• Q: Do the filters include pre-filter sponges? A: Yes, the package includes two pre-filter sponges to enhance the filtration process and extend filter life.