Scat Shock Mat For Dogs And Cats Indoor, Pet Shock Mats For Training Pets, Electric Repellent Mat Keeps Dogs And Cats Off Counte

Frequently Asked Questions

• Q: What are the dimensions of the PAPARELA pet shock mat? A: The PAPARELA pet shock mat measures sixty inches by twelve inches. This size is suitable for various indoor areas where you want to keep pets away.
• Q: How many pieces come in the package? A: The package includes two pieces of the pet shock mat. This provides a larger coverage area for training your pets.
• Q: What type of battery does the mat require? A: The mat requires a nine-volt battery, which is not included. A rechargeable nine-volt battery is recommended for optimal performance.
• Q: How do I activate the shock mat? A: To activate the shock mat, short press the red button. You can also change modes by short pressing the button again.
• Q: What are the training modes available on the mat? A: There are three training modes: Tone, Tone plus Static, and Static. Each mode helps train pets to stay off prohibited areas safely.
• Q: Is this mat suitable for both dogs and cats? A: Yes, the mat is designed for use with both dogs and cats. It effectively keeps them away from counters, couches, and other off-limit areas.
• Q: How should I clean the pet shock mat? A: You can clean the mat with a wet soft towel. It is also easy to roll up for storage when not in use.
• Q: Is the electric shock harmful to pets? A: No, the electric shock is harmless and uses a mild static pulse. It is designed to safely remind pets to stay away from certain areas.
• Q: What should I do if the mat does not trigger? A: If the mat does not trigger, check for excess fur on your pet's paws. Trimming the fur may help the mat to function properly.
• Q: Does the mat need calibration? A: Yes, the mat requires a one-minute calibration period after being switched on. Avoid movement during this time for proper functionality.
• Q: How long does the mat stay dormant if a pet is on it? A: The mat will be dormant for about two hundred seconds if a pet stays on it for sixty seconds. This helps prevent continuous stimulation.
• Q: What is included in the package apart from the mats? A: The package includes a user manual, a dog figurine tester, and a user manual for the tester. These provide additional functionality and information.
• Q: Can I use this mat outdoors? A: No, the mat is intended for indoor use only. It is designed to keep pets away from prohibited areas inside the home.
• Q: How can I contact customer service for support? A: You can contact the PAPARELA service team for support. They are available to respond within twelve hours for any questions or concerns.
• Q: What should I do if the mat arrives damaged? A: If the mat arrives damaged, contact customer service for a replacement. They have a guarantee to send a new one for any defects.