SEERWAY 2-Piece Electric Pet Training Mats - Extra Long & Wide Sizes (60x12 & 30x16 ), Shock Pads to Keep Dogs/Cats Off Fur

Frequently Asked Questions

• Q: What are the dimensions of the SEERWAY Electric Pet Training Mats? A: The SEERWAY Electric Pet Training Mats come in two sizes: one mat is sixty inches long by twelve inches wide, and the other is thirty inches long by sixteen inches wide.
• Q: What material are these training mats made from? A: These training mats are made from polyvinyl chloride, commonly known as PVC, which is known for its durability and flexibility.
• Q: How many mats are included in the package? A: The package includes two training mats in different sizes, allowing for versatile placement in various areas of your home.
• Q: How do I set up the SEERWAY training mats? A: To set up the mats, unfold them, roll them inside out, stretch them flat, and then place them in the desired location where you want to deter your pets.
• Q: Can I use these mats on stairs and countertops? A: Yes, these mats are designed to be used on stairs and countertops, making them suitable for various locations in your home.
• Q: What training modes does the SEERWAY Pet Training Mat offer? A: The SEERWAY Pet Training Mat features three training modes: Tone, Tone plus Static, and Static, allowing you to customize corrections based on your pet's temperament.
• Q: How do I clean the SEERWAY training mats? A: You can clean the mats by wiping them down with a damp cloth, ensuring they remain hygienic and ready for use.
• Q: Is the SEERWAY training mat safe for my pets? A: Yes, the training mat uses low-power static pulses that are safe for pets when used according to the instructions provided.
• Q: What should I do if the mat doesn't trigger? A: If the mat doesn't trigger, check for excess fur on your pet's paws and trim it if necessary, as this can prevent proper activation.
• Q: Does the SEERWAY mat have an auto-sleep mode? A: Yes, the SEERWAY mat includes an auto-sleep mode that activates after two hundred seconds of contact, helping to protect your pets.
• Q: What if I receive a defective part with my order? A: If you receive a defective part, SEERWAY offers a replacement policy, and you can contact their service team for assistance.
• Q: How long does the calibration take for the training mat? A: The calibration process for the training mat takes one minute after you switch it on, so ensure not to move it during this time.
• Q: What is the battery requirement for the SEERWAY training mats? A: Each mat requires one nine-volt battery, which is not included in the package, so you will need to purchase it separately.
• Q: How do I change the training mode on the mat? A: To change the training mode, momentarily press and release the red button after the mat has been switched on.
• Q: Can I use the mats outdoors? A: The SEERWAY training mats are designed for indoor use, and using them outdoors may affect their functionality and durability.