Shengkou Flea And Tick Collar For Dogs And Cats - Safe And Natural Prevention And Control Of Pests On Puppies And Kittens - Waterproof - Free Comb - 2-Pack (13.8 In & 27.5 In)

Frequently Asked Questions

• Q: What sizes do the collars come in? A: The collars come in two sizes: thirteen point eight inches and twenty seven point five inches. This allows flexibility for different dog and cat sizes.
• Q: What are the active ingredients in the collars? A: The collars are made using advanced technology that refines essential plant oils into a PVC carrier. This natural formulation helps to repel fleas and ticks.
• Q: How long do the collars last? A: Each collar provides protection for about six months. However, excessive exposure to water may reduce this effectiveness.
• Q: How do I put the collar on my pet? A: To use the collar, simply adjust it to fit snugly around your pet's neck. Ensure you can fit two fingers between the collar and your pet's neck for comfort.
• Q: Can the collar be used on sick pets? A: No, the collar is not suitable for pets that are sick or have skin allergies. It is designed for healthy pets only.
• Q: Is the collar waterproof? A: Yes, the collar is waterproof, but frequent exposure to water may shorten its protective time. Avoid letting your pet play in heavy rain.
• Q: How should I store the collars? A: Store the collars in a cool, dry place away from direct sunlight. Keeping them in the sealed bag until use helps maintain their effectiveness.
• Q: Are there any safety precautions I should know? A: Yes, ensure the collar does not fit too tightly. Monitor your pet for any irritation or allergic reactions when first using the collar.
• Q: What if my pet dislikes the scent? A: If your pet dislikes the scent, you can open the sealed bag and let the collar air out for two to three weeks before using it.
• Q: Can I use this collar with other flea treatments? A: Consult your veterinarian before using this collar with other flea treatments to avoid potential interactions.
• Q: What is the return policy for this product? A: The return policy allows for returns within thirty days if the product is unused and in its original packaging.
• Q: Does the collar come with any additional items? A: Yes, the product includes a flea comb and a tick tweezer, providing extra tools for pest control.
• Q: Is this collar suitable for both dogs and cats? A: Yes, this collar is designed for both dogs and cats, making it versatile for multi-pet households.
• Q: How do I know when to replace the collar? A: Replace the collar every six months or sooner if you notice a decrease in its effectiveness or if it becomes damaged.
• Q: Is the collar safe for puppies and kittens? A: Yes, the collar is safe for puppies and kittens, but ensure they are healthy and do not have any skin conditions.
• Q: What should I do if the collar arrives damaged? A: If the collar arrives damaged, contact customer service immediately to arrange for a return or replacement.