SIBAYS 2.5GAL/9.5L Dog Water Fountain, 3 Flow Modes Pet Water Fountain for Cats, Dog Water Bowl Dispenser with 7 Large Filter &

Frequently Asked Questions

• Q: What is the capacity of the SIBAYS dog water fountain? A: The capacity is nine point five liters or two point five gallons. This large size is ideal for multiple pets, reducing the frequency of refills.
• Q: What materials are used in the SIBAYS dog water fountain? A: The fountain is made from food-safe Acrylonitrile Butadiene Styrene, also known as ABS. This material ensures durability and safety for your pets.
• Q: What are the dimensions of the SIBAYS dog water fountain? A: The fountain measures thirteen point eight two inches in length, nine point six one inches in width, and six point eight nine inches in height. These dimensions make it suitable for large dogs and multi-pet households.
• Q: How do I set up the SIBAYS dog water fountain? A: To set up, simply place the fountain on a flat surface, fill it with water, and plug it in. Ensure the pump is submerged for optimal operation.
• Q: Can I use the SIBAYS dog water fountain for cats? A: Yes, the fountain is designed for both dogs and cats. Its flowing water feature attracts pets, encouraging them to drink more.
• Q: Is the SIBAYS dog water fountain easy to clean? A: Yes, the fountain is designed for easy cleaning. It comes with cleaning tools like tweezers and a brush to help maintain hygiene.
• Q: How do I keep the SIBAYS dog water fountain in good condition? A: Regularly clean the fountain and replace the filter as needed. Ensure the pump is free of clogs and that water levels are maintained.
• Q: What should I do if the pump stops working? A: If the pump stops working, you can purchase a replacement within three months. Customer service is available to assist with any issues.
• Q: Is the SIBAYS dog water fountain BPA-free? A: Yes, the fountain is BPA-free, ensuring it is safe for your pets to drink from. This makes it a healthy choice for your furry friends.
• Q: How noisy is the SIBAYS dog water fountain? A: The pump operates at a noise level below twenty-three decibels, making it ultra-quiet. This ensures it won't disturb you or your pets.
• Q: What type of filtration does the SIBAYS dog water fountain use? A: It features a large size filter with a three-layer filtration system. This includes coconut activated shell carbons, a cotton mesh filter, and sponge for optimal cleaning.
• Q: Does the SIBAYS dog water fountain have any safety features? A: Yes, it includes low-water protection and anti-clogging protection. The smart LED light indicates when to refill or if the pump is clogged.
• Q: Is the SIBAYS dog water fountain suitable for large dogs? A: Yes, it is designed specifically for large dogs with its nine point five-liter capacity. It provides ample fresh water for big breeds.
• Q: How does the SIBAYS dog water fountain encourage pets to drink? A: The fountain circulates water, providing a flowing effect that attracts pets. Many pets prefer flowing water over stagnant water.
• Q: Can I use this fountain for multiple pets? A: Yes, the SIBAYS fountain is perfect for multiple pets due to its large capacity and continuous water flow, ensuring all pets stay hydrated.
• Q: What kind of after-sales service does SIBAYS provide? A: SIBAYS offers a considerate after-sales service, including replacement pumps within three months and support for any issues that may arise.