Silent Runner Glow Wheel - 12'' Regular - Exercise Wheel (Wheel + Autoclean Track + Sandy Track)

Frequently Asked Questions

• Q: What are the dimensions of the Silent Runner Glow Wheel? A: The Silent Runner Glow Wheel measures twelve inches in diameter and three and a half inches wide. It stands thirteen and a half inches tall when mounted.
• Q: What materials is the Silent Runner Glow Wheel made of? A: The Silent Runner Glow Wheel is made of plastic. This ensures durability while keeping the wheel lightweight for easy handling.
• Q: What is the weight of the Silent Runner Glow Wheel? A: The specific weight of the Silent Runner Glow Wheel is not provided. However, its lightweight plastic construction aids in easy movement.
• Q: How does the autoclean track work? A: The autoclean track allows debris to fall through its holes. This innovative design makes cleaning the wheel hassle-free for pet owners.
• Q: What special features does the Silent Runner Glow Wheel have? A: The Silent Runner Glow Wheel features axle-free construction for safety, whisper-silent spin technology, and a front plate for added security. It also includes both the autoclean and sandy tracks.
• Q: Is the Silent Runner Glow Wheel suitable for all pets? A: Yes, the Silent Runner Glow Wheel is designed for small pets, particularly cats. Its low-impact design makes it ideal for exercise.
• Q: How do I install the Silent Runner Glow Wheel? A: Installation is simple; just mount it on a flat surface. The wheel can also be easily disassembled for cleaning and maintenance.
• Q: Can the Silent Runner Glow Wheel be cleaned easily? A: Yes, the Silent Runner Glow Wheel is designed for easy cleaning. It completely disassembles, ensuring no hidden areas for waste to accumulate.
• Q: Is the Silent Runner Glow Wheel quiet during use? A: Yes, the Silent Runner Glow Wheel operates quietly due to its dual-ball bearing technology. This feature allows pets to exercise without disturbing the household.
• Q: How does the sandy track benefit pets? A: The sandy track helps trim pet nails safely while they run. It provides a textured surface that prevents slipping during exercise.
• Q: What should I know about the front plate's appearance? A: The front plate may appear grey or translucent upon arrival. It requires exposure to light for a few hours to glow in the dark.
• Q: What is the warranty policy for the Silent Runner Glow Wheel? A: Specific warranty details are not provided. Please check directly with the manufacturer, Exotic Nutrition, for warranty information.
• Q: What if the Silent Runner Glow Wheel arrives damaged? A: If the Silent Runner Glow Wheel arrives damaged, contact the retailer or manufacturer immediately for assistance with returns or replacements.
• Q: Is the Silent Runner Glow Wheel safe for my pet? A: Yes, the Silent Runner Glow Wheel is designed with safety features to prevent injuries. Its axle-free design minimizes risks of entanglement.
• Q: How long does the glow effect last on the front plate? A: The glow effect on the front plate lasts for several hours after being charged with light. It absorbs light during the day for nighttime visibility.