Soitis 12Pcs Birthstones Cremation Jewelry For Dog Ashes Urn Necklace For Pet Ashes Heart Urn Pendant Stainless Steel Memorial Ashes Keepsake

Frequently Asked Questions

• Q: What material is the urn necklace made of? A: The urn necklace is made of high-quality stainless steel. This material is resistant to rust, corrosion, and fading, ensuring durability.
• Q: What are the dimensions of the heart pendant? A: The heart pendant measures approximately zero point seven nine inches by zero point seven nine inches. This compact size makes it suitable for everyday wear.
• Q: How long is the adjustable chain? A: The adjustable chain is twenty inches long with an additional two-inch extension. This allows for a customizable fit for various neck sizes.
• Q: How do I fill the urn necklace with ashes? A: To fill the urn necklace, use the included filling kit. Simply unscrew the pendant, place a small amount of ashes inside, and secure it tightly.
• Q: Can I wear this necklace every day? A: Yes, you can wear this necklace daily. The stainless steel material is designed to withstand regular wear without damage.
• Q: Is this necklace suitable for all ages? A: Yes, the necklace is designed to be worn by all age groups. Its compact size and adjustable chain make it versatile for anyone.
• Q: How do I clean the urn necklace? A: To clean the urn necklace, use a soft cloth to gently wipe it down. Avoid harsh chemicals to maintain the shine and quality of the stainless steel.
• Q: Can I store the necklace in a safe place? A: Yes, it's best to store the necklace in a dry, safe place, such as the included velvet pouch, to prevent scratches and damage.
• Q: What if my necklace arrives damaged? A: If your necklace arrives damaged, you can return it within ninety days for an exchange or a full refund. Customer satisfaction is a priority.
• Q: Is this necklace waterproof? A: No, the necklace is not waterproof. It's recommended to avoid wearing it while swimming or showering to prolong its lifespan.
• Q: What kind of birthstones are included? A: The urn necklace comes with twelve different birthstones included in the package. This variety allows you to customize the necklace for different occasions.
• Q: Is this necklace hypoallergenic? A: Yes, the stainless steel used in the necklace is hypoallergenic. It is unlikely to cause allergic reactions for most individuals.
• Q: Can I wear the necklace if I have sensitive skin? A: Yes, the necklace is made from hypoallergenic stainless steel, making it suitable for individuals with sensitive skin.
• Q: What is the warranty on this product? A: The product comes with a ninety-day exchange or money-back guarantee. This ensures you can purchase with confidence.
• Q: Is the necklace suitable as a gift? A: Yes, this necklace makes a thoughtful gift for family and friends. It's perfect for occasions like birthdays or holidays to cherish memories.
• Q: How do I ensure the ashes are secure in the pendant? A: The urn necklace features a screw and rubber gasket that securely holds the ashes inside. This design protects the contents effectively.