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Frequently Asked Questions

• Q: What is the size of the steam brush for pets? A: The steam brush measures four point seventy-two inches in length, two point fifty-six inches in width, and one point fifty-four inches in height.
• Q: What materials are used in the steam brush? A: The steam brush is made of silicone, which is safe and gentle on your pet's skin.
• Q: What type of battery does the steam brush use? A: The steam brush is equipped with a lithium-ion battery that is rechargeable.
• Q: How do I use the steam brush for my pet? A: To use the steam brush, fill the water tank with warm water, press the switch, and point the steam outlet downward while brushing.
• Q: Can I use this brush on both cats and dogs? A: Yes, the steam brush is designed for use on both cats and dogs, suitable for various coat types.
• Q: How do I charge the steam brush? A: You can charge the steam brush using the included USB charging cable, ensuring to use a charger with a power of no more than five volts one amp.
• Q: How do I clean the steam brush after use? A: After use, it is advisable to empty the water tank and wipe the brush with a damp cloth to keep it clean.
• Q: Is the steam brush safe for pets with sensitive skin? A: Yes, the steam brush is safe for pets with sensitive skin, thanks to its soft silicone material.
• Q: What if the steam brush stops working? A: If the steam brush stops working, ensure the water tank is filled and that the steam outlet is pointed downward as per the instructions.
• Q: How long does the battery last on a single charge? A: The battery lasts up to one week on a single charge, depending on usage.
• Q: Can I add essential oils to the steam brush? A: Yes, you can add essential oils to the water tank for a more pleasant grooming experience.
• Q: Is the steam brush suitable for long-haired pets? A: Yes, the steam brush is effective for both long-haired and short-haired pets.
• Q: How do I store the steam brush when not in use? A: Store the steam brush in a cool, dry place, ensuring it is cleaned and the water tank is empty.
• Q: What if I receive a damaged steam brush? A: If the steam brush arrives damaged, you should contact customer support for assistance with returns or exchanges.
• Q: Does the steam function help with tangles in my pet's fur? A: Yes, the steam function helps to soften the fur, making it easier to detangle during grooming.
• Q: What is the warranty on the steam brush? A: The steam brush typically comes with a standard warranty; please check the packaging or manufacturer's website for details.