Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping on Most USA Orders
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping on Most USA Orders
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping on Most USA Orders
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping on Most USA Orders
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping on Most USA Orders
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping on Most USA Orders
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping on Most USA Orders
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping on Most USA Orders
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping on Most USA Orders
Welcome Offer : Use Code WELCOME5 for 5% OFF your first order!
Free Shipping on Most USA Orders
Some products sold on this website may expose you to chemicals known to the State of
California to cause cancer, birth defects, or other reproductive harm.
MICROCHIP CAT DOOR CONNECT lets you stay connected to your pets from anywhere. Combined with the SureFlap Hub and Sure Petcare app, it enables you to keep updated on your cats
Q: What are the dimensions of the SureFlap Microchip Cat Door?A: The flap opening is five and five-eighths inches wide by four and three-quarters inches high. This compact size is designed for cats and small dog breeds.
Q: What is the SureFlap Microchip Cat Door made of?A: It is made of plastic, ensuring durability and weather resistance. The material is lightweight yet strong enough to withstand daily use.
Q: What is included in the SureFlap Microchip Cat Door bundle?A: The bundle includes the Microchip Cat Door Connect, a hub, a manual, and four installation screws. Everything you need for setup is provided.
Q: How do I install the SureFlap Microchip Cat Door?A: Installation requires basic tools and can be done in doors, windows, or walls. Follow the included manual for specific instructions tailored to your setup.
Q: Can the SureFlap Cat Door accommodate different cats?A: Yes, it can store up to thirty-two microchip identities. This feature allows you to control access for multiple pets with ease.
Q: How does the DualScan Technology work?A: The DualScan Technology reads your pet's microchip to control entry and exit. This prevents stray animals from gaining access while allowing specific pets to come and go.
Q: How do I keep the SureFlap Microchip Cat Door clean?A: To clean, wipe the surface with a damp cloth and mild detergent. Regular cleaning helps maintain functionality and hygiene for your pets.
Q: What type of batteries does the SureFlap Cat Door use?A: It requires four AA non-rechargeable alkaline batteries. Battery life can last up to twelve months, depending on usage.
Q: What should I do if the batteries are low?A: A low battery indicator light will flash red when the batteries need to be replaced soon. Regularly check the indicator to ensure proper functioning.
Q: Is the SureFlap Microchip Cat Door safe for all pets?A: Yes, it is designed for cats and small dog breeds. The size and technology make it suitable for various pets, ensuring their safety.
Q: Can the SureFlap Cat Door be used without a microchip?A: Yes, it can also be used with a SureFlap RFID Collar Tag for pets that are not microchipped. This provides flexibility for various pet owners.
Q: What is the warranty on the SureFlap Microchip Cat Door?A: It comes with a three-year warranty, covering any manufacturing defects. This ensures peace of mind for buyers regarding product quality.
Q: How does the hub connect to the cat door?A: The hub connects to a spare port on your home router. It acts as the link between the cat door and the internet for remote monitoring.
Q: Can I lock the SureFlap Cat Door remotely?A: Yes, you can lock and unlock the cat door remotely using the Sure Petcare App. This feature gives you full control over your pet's access.
Q: Is installation complicated for the SureFlap Cat Door?A: No, installation is straightforward, and the included manual provides step-by-step instructions. Most users can complete the installation with basic tools.