Sureflap - Sure Petcare Microchip Cat Flap, White, Scans Pet'S Id On Entry, Check Your Cat'S Size,Flap Opening Is 4 3/4” (H) By 5 5/8” (W)

Frequently Asked Questions

• Q: What are the dimensions of the SureFlap Microchip Cat Flap? A: The dimensions are five and five eighths inches in width and four and three quarters inches in height.
• Q: What microchip compatibility does the SureFlap Cat Door have? A: It is compatible with nine, ten, and fifteen digit microchip numbers, covering most commonly used microchips in cats.
• Q: What is the power source for the SureFlap Cat Flap? A: It is powered by four AA non-rechargeable alkaline batteries, which typically last up to one year.
• Q: How do I install the SureFlap Microchip Cat Door? A: The cat door can be easily fitted into any existing cat door hole, making installation simple.
• Q: Is the SureFlap Microchip Cat Flap suitable for all cats? A: Yes, it can store up to thirty-two unique microchip identities for multiple cats.
• Q: How does the SureFlap Cat Door prevent intruder animals? A: It uses RFID technology to only unlock for recognized microchip IDs, keeping stray animals out.
• Q: Does the SureFlap Microchip Cat Door require a collar? A: No, it operates collar-free by recognizing the pet's implanted microchip.
• Q: How do I program the SureFlap Cat Flap for my cat? A: It features a simple one-button programming process to register your cat’s microchip.
• Q: What is the warranty period for the SureFlap Microchip Cat Flap? A: The product comes with a three-year warranty for added peace of mind.
• Q: How do I maintain the SureFlap Microchip Cat Door? A: It requires minimal maintenance, but the battery should be replaced when the low battery indicator light flashes red.
• Q: Can the SureFlap Cat Flap be installed in walls or windows? A: Yes, it can be installed in doors, windows, or walls, with additional accessories available.
• Q: What is the estimated battery life for the SureFlap Cat Door? A: The estimated battery life is up to twelve months, depending on the frequency of use.
• Q: Is the SureFlap Microchip Cat Flap easy to clean? A: Yes, it can be wiped clean with a damp cloth; however, avoid using harsh chemicals.
• Q: What if my SureFlap Cat Flap arrives damaged? A: If it arrives damaged, you should contact customer support to initiate a return or replacement process.
• Q: How do I know if my cat's microchip is compatible? A: You can check with your veterinarian or pet shelter to confirm your cat's microchip type.
• Q: Does the SureFlap Cat Flap have a manual locking feature? A: Yes, it features a four-way manual lock for controlling access to your home.