SVD.PET Pet Training Mat with Tester, 60 X 12, Pet Shock Pad, Dogs & Cats Electronic Repellent mat for Indoor, 3 Training Modes,

Frequently Asked Questions

• Q: What are the dimensions of the SVD.PET Pet Training Mat? A: The SVD.PET Pet Training Mat measures sixty inches by twelve inches. This size is suitable for various indoor training applications.
• Q: What is the model number of this pet training mat? A: The model number of this pet training mat is TM_1260_Black. This identifier helps in referencing and locating product details.
• Q: What color is the controller of the training mat? A: The controller of the training mat is black. This color complements the design of the training mat.
• Q: How do you use the SVD.PET Pet Training Mat? A: To use the training mat, place it in an area where you want to train your pet. Ensure to calibrate it for the first minute after turning it on.
• Q: Is this training mat suitable for large dogs? A: Yes, this training mat is suitable for both small and large dogs. It features adjustable training modes and levels to accommodate different sizes.
• Q: How do I switch between training modes on the mat? A: You can switch between training modes by pressing the designated button on the controller. Modes include Static, Beep, and Static + Beep.
• Q: How do I clean the SVD.PET Pet Training Mat? A: To clean the mat, unsnap the controller and wipe the surface with a damp cloth. Ensure the control box remains dry during cleaning.
• Q: What should I do if the mat is not working? A: If the mat is not working, ensure it is properly calibrated and check for any debris on the surface. Clean it if necessary.
• Q: Is there a battery included with the training mat? A: No, the training mat does not include a battery. It requires a nine-volt battery, which can last up to ninety days on standby.
• Q: What happens if a pet remains on the mat for too long? A: If a pet remains on the mat for more than five seconds, the Static mode automatically disables for safety. It will reactivate once the area is clear.
• Q: Can I use the mat outdoors? A: No, the training mat is designed for indoor use only. Placing it outdoors may damage the wires woven into the mat.
• Q: What is the sound intensity range of the beep mode? A: The beep mode has a sound intensity range of ninety to one hundred ten decibels. This allows for safe training of sensitive pets.
• Q: How does the upgraded hypersensitivity feature work? A: The upgraded hypersensitivity feature enhances precision by reducing the spacing between detection lines, improving overall efficiency and durability.
• Q: Is the training mat safe for pets? A: Yes, the training mat is designed to be pet safe. It disables static mode when it detects a pet or child for added protection.
• Q: What should I do if the mat is damaged upon arrival? A: If the mat arrives damaged, contact customer support for assistance with returns or exchanges. Ensure to provide your order details.