Tractive GPS Cat Tracker (6.5 lbs+), Real-time Pet Location Tracker, Health & Wellness Alerts, Battery Life Up to 7 Days, Breaka

Frequently Asked Questions

• Q: What is the weight of the Tractive Smart Cat GPS Tracker? A: The Tractive Smart Cat GPS Tracker weighs just zero point nine ounces. This lightweight design makes it ideal for cats six point five pounds and above.
• Q: What are the dimensions of the GPS tracker? A: The dimensions of the tracker are three point six six inches in length, three point six six inches in width, and one point five four inches in height. These compact measurements ensure comfort for your cat.
• Q: What material is the Tractive GPS Tracker made from? A: The Tractive GPS Tracker is made from durable plastic. This material choice ensures longevity while remaining lightweight and waterproof.
• Q: How do I track my cat with the device? A: To track your cat, simply attach the GPS tracker to their collar and use the Tractive app. The device updates location every two to three seconds for real-time tracking.
• Q: Is the GPS tracker suitable for all cat sizes? A: No, the GPS tracker is designed for cats weighing six point five pounds and up. This ensures it fits securely and comfortably on your cat.
• Q: Can I set virtual fences with this device? A: Yes, you can set virtual fences to define safe areas for your cat. You'll receive instant alerts if your cat leaves these designated zones.
• Q: How do I care for the Tractive GPS Tracker? A: To care for the tracker, regularly check for any dirt or debris and clean it as needed. Ensure the device is securely attached to your cat's collar.
• Q: Is the Tractive GPS Tracker waterproof? A: Yes, the tracker is waterproof. This feature allows your cat to explore without the risk of damage from rain or water exposure.
• Q: What should I do if my GPS Tracker stops working? A: If the tracker stops working, first check the battery and ensure it is charged. If issues persist, contact Tractive support for assistance.
• Q: How long does the battery last on the GPS Tracker? A: The battery lasts up to five days on a single charge. It can be extended with Power Saving Zones to conserve energy.
• Q: What subscription is required for using the GPS Tracker? A: A subscription is required, starting at five dollars per month. This covers all costs for the built-in SIM and provides unlimited data.
• Q: Can I monitor my cat's health with this device? A: Yes, the device allows you to monitor daily activity and health data through the Tractive app. This helps track your cat's wellness over time.
• Q: How do I install the GPS Tracker on my cat's collar? A: To install the tracker, simply attach it to your cat's collar using the included breakaway collar for safety and ease of use.
• Q: What if my GPS Tracker arrives damaged? A: If your tracker arrives damaged, you should contact customer support immediately for a replacement or refund according to the return policy.
• Q: Does the Tractive GPS Tracker provide location history? A: Yes, the tracker provides location history. You can view where your cat has been and analyze their roaming habits.
• Q: Is there a money-back guarantee with the subscription? A: Yes, there is a thirty-day money-back guarantee with the subscription. This allows you to try the service risk-free.