WECATION 12 Pack Filters for Catit Design Senses & Flower Fountains, Charcoal/Carbon, No Plastic Case

Frequently Asked Questions

• Q: What materials are these filters made of? A: These filters are made of charcoal, carbon, stainless steel, polyester, plastic, and resin. This combination ensures effective filtration for your cat's drinking water.
• Q: How many filters are included in this pack? A: This pack includes twelve filters. This quantity provides a long-lasting supply for keeping your cat's fountain water clean.
• Q: Does this product have a plastic back? A: No, this product has no plastic back. It is designed for optimal functionality without unnecessary plastic components.
• Q: How do I install these filters in the fountain? A: To install these filters, open the fountain, remove the old filter, and insert the new one in place. Make sure it fits snugly for effective operation.
• Q: Are these filters suitable for all Catit fountains? A: Yes, these filters are designed to fit both Catit Design Senses Fountains and Catit Flower Fountains. They ensure compatibility with various models.
• Q: How often should I replace the filters? A: You should replace the filters every two to four weeks. Frequent replacement helps maintain clean and fresh water for your pets.
• Q: Can these filters be washed and reused? A: No, these filters are not designed for washing or reusing. Disposing of them after use ensures optimal filtration performance.
• Q: Is there any special care needed for these filters? A: No special care is needed for these filters. Just replace them as needed to ensure your cat's water remains clean and safe.
• Q: How should I store these filters? A: Store these filters in a cool, dry place. Keeping them sealed until use will maintain their effectiveness.
• Q: Are these filters safe for pets? A: Yes, these filters are safe for pets. They are made from materials that do not pose any health risks to your cat.
• Q: What should I do if my filter arrives damaged? A: If your filter arrives damaged, please contact customer support for a replacement. They will assist you with the return process.
• Q: Can I use these filters for other brands of fountains? A: No, these filters are specifically designed for Catit fountains. Using them in other brands may not provide optimal filtration.
• Q: What if my cat refuses to drink from the fountain? A: If your cat refuses to drink, ensure the fountain is clean and the water is fresh. Sometimes, introducing the fountain gradually can help.
• Q: Are these filters environmentally friendly? A: These filters are made with materials that are recyclable. Dispose of them responsibly after use to minimize environmental impact.
• Q: What is the shelf life of these filters? A: These filters have a shelf life of about two years if stored properly. Keep them sealed and stored in a dry place.