WiXfer Electric Shock Mat for Dogs & Cats - 60x12 Inch Translucent PVC Furniture Protector

Frequently Asked Questions

• Q: What are the dimensions of the WiXfer Electric Mat? A: The WiXfer Electric Mat measures sixty inches by twelve inches. This size makes it suitable for various areas like sofas and doorways.
• Q: What material is the pet training shock mat made of? A: The mat is made of polyvinyl chloride. This material is durable and easy to clean with wet towels.
• Q: Is the electric mat safe for pets? A: Yes, the electric mat is designed to be safe for pets. It operates on low voltage and provides a mild electrostatic shock.
• Q: How many working modes does the pet mat have? A: The pet mat has three working modes. These include TONE, TONE plus STATIC, and STATIC only.
• Q: How do I set up the WiXfer Electric Mat? A: To set up the mat, install a new battery and short-press the Action/Button to turn it on. Then, wait one minute before selecting the working mode.
• Q: Can I use the electric mat outdoors? A: No, the electric mat is recommended for indoor use only. It is designed for places like sofas, beds, and kitchens.
• Q: How do I clean the WiXfer Electric Mat? A: You can clean the mat using wet towels. The polyvinyl chloride material is easy to wipe down.
• Q: What should I do if the mat doesn't work? A: If the mat doesn't work, check if the battery is installed correctly. Ensure you have waited the required one minute after turning it on.
• Q: Is the electric mat adjustable for different pets? A: Yes, the electric mat is suitable for any size of cats or dogs. You can choose the working mode that best fits your pet.
• Q: Where can I place the WiXfer Electric Mat? A: You can place the mat in various locations like the bed, sofa, car, or kitchen. It's versatile and can fit in any area you want to protect.
• Q: Can I use a rechargeable battery in the mat? A: No, the mat requires a nine-volt battery, which is not included. A standard alkaline battery works best.
• Q: How long will the battery last in the mat? A: The battery life depends on usage but typically lasts for several weeks. Replace the battery when the mat stops functioning.
• Q: Is there a warranty for the WiXfer Electric Mat? A: Yes, the mat typically comes with a warranty. Check the specific product details or contact customer support for more information.
• Q: Can the mat be used for training puppies? A: Yes, the mat can be used for training puppies. It helps teach them to stay away from restricted areas effectively.
• Q: What happens if my pet touches the mat? A: If your pet touches the mat, they will feel a mild electrostatic shock. This helps them learn to avoid the area.